Supervisor, Quality Assurance

Position Responsibilities

• Provide leadership and direction with lab team members to maximize product quality, food safety and productivity.
• Ensures proper procedures are in place and being followed for product quality, employee safety, and state and federal guidelines.
• Support Quality Assurance systems in order to satisfy internal and customer requirements to include process evaluation and product protection programs; process specifications and standards; sanitation programs, HACCP and GMP programs; production labeling; and product storage and distribution.
• Actively support Food Safety systems and procedures department and plant-wide.
• Coverage and production support.
• Support internal and external audits.
• Perform record review and report variances to Supervisor.
• Recommends improvements to production methods, equipment performance and quality of product.
• Analyze and resolves work, quality and food safety variances through root cause analysis and support team members with problem solving activities to ensure product quality.
• Maintains quality and food safety records.
• Collaborate with other supervisors to coordinate activities of individual departments.
• Supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action and performance management.

Job Requirements

• Bachelor’s degree in a science-based area (ex: Microbiology, Food Science, Dairy Science) of study preferred, or a minimum of 2 years demonstrated laboratory experience in a lead role, preferably in dairy food manufacturing.
• Familiarity with Good Manufacturing Practices.
• Experience leading and following Safety/Security Policies and Procedures.
• Ability to follow all Sanitation and Quality Policies and Procedures, and report and follow through on any deficiencies.
• Proficient in Microsoft Office Suite, LIMS application, SAP preferred.
• Excellent verbal/written communication skills.
• Ability to adapt to changing organizational and operational needs; ability to lead others through change.
• Ability to handle multiple tasks simultaneously.
• Skill in organization and prioritization, and attention to detail.
• Strong team player and leader with the ability to work across multiple functions and disciplines.
• Ability to select, lead, coach, influence, motivate, develop, engage and retain a team of employees.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to understand cost containment and budgetary principles.
• Ability to work flexible hours including weekends.