Quality Assurance Supervisor

About the role

Voltage is seeking a hands-on Quality Assurance Supervisor to lead the Quality team in a high-volume wire harness and cable assembly manufacturing facility. The role involves supervising quality inspection activities, ensuring compliance with customer specifications and internal standards, and driving continuous improvement initiatives.

Responsibilities

• Supervise daily quality inspection activities including incoming, in-process, and final inspections.
• Ensure inspection activities support production schedules without compromising quality standards.
• Maintain inspection records and production quality documentation, including traceability and calibration support.
• Directly supervise Quality Inspectors and Quality Technicians, schedule daily assignments, and balance workloads.
• Train and coach employees on inspection methods, quality procedures, performance expectations, and accountability.
• Support hiring, onboarding, and performance evaluations as the department grows.
• Assist with customer complaint investigations, CAPA activities, supplier quality issues, customer visits, and audits.
• Identify opportunities to reduce scrap, rework, defects, and customer complaints while supporting Lean Manufacturing initiatives.
• Monitor quality metrics, support new product introductions and process validations, and promote standardized work and best practices.
• Collaborate closely with Production, Manufacturing Engineering, Maintenance, Supply Chain, and Operations to support start-ups, line changes, and rapid problem-solving.

Requirements

• Associate degree in Engineering, Manufacturing, Quality, Industrial Technology, or a related field preferred.
• Equivalent combination of education and 5+ years of quality manufacturing experience may be considered.
• Minimum 3–5 years of manufacturing quality experience.
• Minimum 1–3 years of supervisory or team lead experience preferred.
• Experience in wire harness, cable assembly, automotive, electronics, or a similar manufacturing environment preferred.
• Experience with incoming, in-process, and final inspections, as well as customer audits and corrective actions.
• Working knowledge of ISO 9001, ISO 14001, PPAP, FMEA, SPC, MSA, and CAPA.
• Strong understanding of inspection techniques and quality tools.
• Excellent leadership, employee coaching, communication, and problem-solving skills.
• Ability to prioritize multiple tasks in a fast-paced manufacturing environment.
• Experience with ERP systems such as SAP preferred, along with proficiency in Microsoft Office, including Excel.

Qualifications

• Regular presence on the manufacturing floor is required.
• This role requires the ability to stand, walk, bend, and inspect production operations throughout the workday; lift up to 25 pounds occasionally; wear required PPE; and comply with all safety requirements.
• Work is performed in both office and manufacturing environments, and occasional travel to customer or supplier locations may be required.

Skills

• Leadership and coaching skills.
• Quality assurance and inspection techniques.
• Problem-solving and root cause analysis.
• Collaboration and teamwork.
• Customer service and communication skills.

Benefits

Additional benefits include competitive compensation, health insurance, retirement plans, and professional development opportunities.

Pay

$XX.XX - $XXXX per year based on experience and qualifications.

Schedule

Full-time | Exempt