Supervisor-Public Safety & Security Field Activity

About the role

The position involves providing first-line field supervision, assigning, coordinating, and reviewing the daily operations, functions, and activities of a Public Safety Field Activity Specialist team. It includes conducting vehicle-based security patrols, responding to alarms and calls for service, providing physical security services, dealing with disruptive and potentially uncooperative/violent offenders, conducting community outreach, conducting emergency incident response, performing day-to-day inspections of Sound Transit safety and security status, and ensuring compliance with contracted security and law enforcement resources.

Responsibilities

• Provide operational and administrative oversight for an assigned Field Activity Specialist Team (up to 8 personnel) working 24/7 shifts in various operational zones with the transit service area.
• Prepare and disseminate the daily shift guidance for assigned Field Activity Specialists, to include the preparation of formal Mobile Patrol routes and Post Orders.
• Ensure assigned personnel are effectively monitoring the transit system to identify and mitigate emerging safety and security issues.
• Serve as acting/backup for the Field Activity Manager(s) when on Paid Time Off (PTO), in training, or otherwise unavailable.
• Manage the investigation of vehicle accidents and employee injuries for assigned personnel.
• Champion collaboration and cooperation across agency departments, divisions, and contracted security/law enforcement entities, to ensure the safe and secure operation of the transit system.

Requirements

• Education and Experience: Associates degree in Criminal Justice, Emergency Management, Homeland Security or related field; Four years of experience in the public sector providing service to the public or customers, preferably in a public-facing security, fire/emergency medical or law enforcement fields; Or an equivalent combination of education and experience.
• Two years of leadership, budgetary, planning and workforce management experience.
• Valid state driver's license.
• This position is responsible for operating public safety non-revenue vehicles that are loaded with security, safety, and first aid gear and equipment.
• Public Transit Safety and Certification Training Program certification (within three years of selection).

Qualifications

• Ability to successfully lead and mentor assigned staff.
• Ability to speak in public, in front of small to medium-sized crowds.
• Ability to prepare detailed operational and administrative reports and gather relevant data using standard office computer technology (computers, word processors, spreadsheets, email programs, etc.).
• Knowledge of basic safety, security, and criminal justice concepts.
• Ability to remain calm and focused in situations where personal safety or the safety of others may appear to be at risk and to communicate in a positive manner.
• The ability to successfully resolve interpersonal conflicts.
• Strong written and verbal communication skills.
• A strong understanding of cultural differences.

Skills

• Direct knowledge of community engagement/liaison tactics and practices such as community policing, school resource officer, community outreach, or similar civilian function.
• Experience assisting employees or passengers during critical and emergency situations.
• Experience and ability to secure and preserve an area for emergency response personnel.
• Transit-related safety and security training.

Benefits

• Sound Transit offers a competitive benefits package including health benefits, long-term disability and life insurance, employee assistance program, retirement plans, paid time off, parental leave, pet insurance discount, ORCA card, tuition reimbursement, inclusive reproductive health support services, and more.

Pay

The salary range is $38.94/hour to $76.92/hour with a midpoint of $53.85/hour. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Schedule

Work is performed in a hybrid office and field environment. Positions working in field may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and/or extreme noise. This role will be required to respond to emergencies at locations that are not accessible by public transit, or to situations that interrupt transit modes, at any time of day (including weekends/nights).