Public Safety Supervisor

About the role

The Public Safety Supervisor oversees the day-to-day operations of Code Enforcement, Security Services, and Parking Enforcement programs. They ensure consistent application of City policies, ordinances, and operational procedures; supervise field staff; coordinate enforcement activities; respond to complex or sensitive issues; and serve as a key operational liaison between management and frontline personnel.

Responsibilities

• Supervises, coordinates, and evaluates daily operations of Code Enforcement, Security Services, and Parking Enforcement programs.
• Schedules staff, monitors workloads, and ensures adequate coverage for assigned shifts and geographic areas.
• Reviews enforcement activities to ensure consistency with City policy, Municipal Code provisions, and departmental procedures.
• Reviews reports, citations, and documentation prepared by staff for accuracy, completeness, and compliance.
• Investigates minor personnel issues and recommends appropriate corrective action in accordance with City policies and labor agreements.
• Oversees field inspections, patrol activities, and enforcement actions conducted by assigned staff.
• Responds to complex, sensitive, or escalated public complaints and enforcement issues.
• Collaborates with the City Attorney’s Office regarding enforcement actions, abatement proceedings, and court-related matters.
• Coordinates with other City departments, outside agencies, and law enforcement partners on public safety and compliance matters.
• Ensures evidence, reports, and case documentation are properly prepared and maintained by staff.
• Prepares and reviews operational reports related to enforcement activities, staffing, and workload metrics.
• Aids in operational planning, procedural improvements, and implementation of departmental initiatives.
• Ensures compliance with safety standards, training requirements, and use-of-equipment protocols.
• Responds to public inquiries regarding enforcement activities, procedures, and compliance requirements.
• Represents the Department in meetings with residents, business owners, and community stakeholders as assigned.

Requirements

Education and Experience: Possession of an Associate’s degree or equivalent; AND Four (4) years of progressively responsible experience in code enforcement, security services, parking enforcement, or a related regulatory or public safety field; AND One (1) year of lead or supervisory experience. Education in Management or Criminal Justice is highly desirable.

Qualifications

Required Licenses or Certifications: Must possess a valid California Class C Driver’s License. Possession of a valid PC 832 Arrest and Firearms Certificate issued by the California Commission on Peace Officer Standards and Training at the time of appointment.

Skills

• Exercising controlled discretion in situations requiring diplomacy, fairness, and sound judgment.
• Recognizing suspicious behavior patterns, mediating difficult situations, and using effective arrest and control techniques.
• Interacting with people of different social, economic, and ethnic backgrounds.
• Remaining alert at all times and reacting quickly and calmly in emergency situations.
• Operating motor vehicles and special equipment during emergency situations.
• Interpreting laws and regulations, making decisions, maintaining composure, and working effectively under stressful conditions and emergency situations.
• Evaluating facts and evidence, drawing logical conclusions and making proper recommendations.
• Working as a team member with other law enforcement and multi-jurisdictional agencies.
• Care, maintenance and safe operation of a variety of law enforcement tools and equipment.
• Effective verbal and written communication.
• Establishing and maintaining effective working relationships with staff, City departments, elected officials, outside agencies, community groups, local businesses, and the general public.

Benefits

N/A

Pay

N/A

Schedule

N/A