Supervisor, Product Photography (Remote)

Supervisor, Product Photography

This role is for someone who is trained in the craft and energized by building the systems that make quality scalable. The ideal candidate will lead a small team of Photo Curation Specialists, oversee our national freelance photographer network, and be a central voice in how we define and measure photo quality as our menu tooling evolves.

About the role

Own the quality standard. Develop and maintain photo quality frameworks, style guides, and acceptance criteria across in-house, freelance, and partner-submitted content.

Manage our freelance network

• Set quality and consistency standards across our national network of photographers conducting on-site shoots at restaurant partner locations.
• Participate in shoots yourself, coach freelancers directly, and hold output to a high standard.

Manage and develop a team of Photo Curation Specialists

• Set priorities, ensure we adhere to our SLAs, and build the feedback loops that keep the team performing.

Evolve how we operate

• Partner with Product and Engineering to drive the transition to self-service tools and integrations, ensuring quality doesn't slip as automation takes on more of the load.

Own our photo metrics

• Track photo coverage metrics across the partner network, and use that data to drive prioritization and make the case for investment.

Diagnose and fix

• Identify process gaps, redesign what isn't working, and ensure photos flow correctly across our systems—tools work for partners, handoffs work for internal teams, and nothing falls through the cracks.

Communicate the value

• Help restaurant partners and critical cross-functional collaborators understand what strong photo coverage does for their business and what’s required to meet our standards.

Represent the discipline cross-functionally

• Photo quality touches product, sales, and partner relationships. You’ll be expected to bring a clear point of view to those conversations and advocate for what the work requires.

Requirements

• 2+ years of food or product photography experience.
• You've led a team with a track record of direct feedback, developing people, and holding performance standards in a fast-moving environment.
• Data informs your decisions. Comfortable in Sigma, Tableau, or equivalent BI tools. You use data to surface what's wrong and make the case for what needs to change.
• You know (and act) when something isn’t working. When a process isn't scaling, you diagnose why and propose something better. You're comfortable with operational change and can bring a team through it.
• You know your tools. Proficient in Salesforce, Monday.com, Slack, Lightroom, and Photoshop. You pick up new tools quickly and think about how they connect across a workflow.
• You manage projects well. You track what matters, escalate the right things, build relationships to drive collaboration, and don't let ambiguity stall progress.
• You communicate with clarity. You can synthesize data into a point of view, give hard feedback well, and build trust across the org.

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Mental health and family planning resources
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• A tremendous amount of responsibility and autonomy
• Wicked awesome co-workers
• Employee meal program (and many more goodies) when you’re in our office