Supervisor Procedural Scheduling - Surgical Specialties

About the Role

As a Supervisor of Procedural Scheduling, you'll lead scheduling operations across multidisciplinary surgical and procedure departments — coordinating workflows between internal and external providers, managing OR block allocation, and serving as the primary liaison with physician offices. You'll supervise, train, and develop your scheduling team, triaging urgent requests, monitoring phone and electronic systems, and delivering feedback that helps your staff grow. When complex situations arise, your team and department leaders will rely on you for scheduling reports, operational insight, and decision-making.

Responsibilities

• Lead scheduling operations for surgical and procedural departments.
• Coordinate workflows between internal and external providers.
• Manage OR block allocation.
• Serve as the primary liaison with physician offices.
• Supervise, train, and develop a scheduling team.
• Triage urgent scheduling requests.
• Monitor phone and electronic scheduling systems.
• Provide feedback to support staff growth.
• Generate scheduling reports and offer operational insights to department leaders.
• Make critical scheduling decisions.

Requirements

• 5 years of experience in healthcare.
• 2 years of Coordinator or leadership experience.

Qualifications

• Associate's degree (preferred).
• Epic experience (preferred).

About the Organization

Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and providers in King, Snohomish, and Pierce counties. PacMed combines decades of patient-centered care with cutting-edge technology, first-class facilities, and board-certified providers. Affiliated with the Providence family of organizations, PacMed benefits from a strong network of resources and support, including local partners like Swedish Health Services.

Providence caregivers are valued for their contributions to a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. The organization empowers employees to thrive and supports professional growth, fostering an inclusive workplace where diversity is celebrated, and everyone is essential, heard, and respected.

Benefits

Providence offers a comprehensive benefits package designed to support your well-being, professional growth, and financial security, including:

• Retirement 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life and disability insurance.
• Paid time off (parental leave, vacations, holidays, health issues).
• Voluntary benefits and well-being resources.

Note: Accepting a new position at another facility within the Providence family of organizations may change your current benefits.

Pay

The pay range for this position is $31.43 - $48.08 per hour. These amounts reflect the base pay range; additional compensation may be available, such as shift differentials, standby/on-call pay, overtime, premiums, extra shift incentives, or bonus opportunities. Placement on the wage range will be determined based on relevant job experience and other applicable factors.

Schedule

• Full time.
• Day shift.
• On-site at Swedish First Hill, 1101 Madison, Seattle, WA.