Supervisor Phlebotomy - Lab AdminGeneral

Responsibilities

• Maintains CAP, CLIA, AABB, and Joint Commission accreditation standards at all times.
• Maintains effective daily operations of phlebotomy and office sections; including direct supervision of and scheduling of related Associates.
• Directly performs supervision of the phlebotomy and other Associates, coordinating all activities in these sections.
• Monitors productivity of Associates supervised; prepares monthly statistical reports as requested by Manager and/or Director.
• Prepares and performs Associate performance appraisals appropriately; completes by the due date.
• Supervisory responsibilities include: hiring Associates, counseling Associates, developing appropriate documentation specific to deviation from Laboratory and hospital policy within 48 hours of occurrence, and progressive discipline, including up to the recommendation of termination.
• Captures and ensures compliance with all regulatory requirements, including but not limited to CLIA, Joint Commission, and College of American Pathologists.
• Coordinates training of phlebotomy Associates, students, and clerical personnel. Assures that Associates perform all job duties with a high level of competency, and according to age, and specific standards as associated with job-related policies/procedures.
• Establishes and maintains all client accounts (Clients, Nursing, Education, Clinics, Hospitals, Couriers); resolves problems and issues between client and the laboratory, maintaining positive customer relations, using a high level of service excellence.
• Maintains flexibility in own scheduling to be available, when necessary, to perform on any shift.
• Performs/completes other tasks or special projects assigned by the Director or Manager.

Requirements

• Education/Skills: High School Diploma or equivalent preferred. Completion of a Phlebotomy, Medical Laboratory, or Medical assistant program that includes Phlebotomy preferred.
• Experience: 5 years of experience required. 2 years of Supervisory experience preferred.
• Licenses, Registrations, or Certifications: Phlebotomy certification from National accredited program preferred.

Job Requirements

• Work Schedule: 5 Days - 8 Hours
• Work Type: Full Time