Supervisor - Phlebotomy

About the role

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! You are made of leadership material. You have proven people skills, a passion for patient care, and the drive to succeed. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during first shift.

Responsibilities

• Perform a vital part of the patient care process by leading phlebotomy operations across multiple worksite locations within the designated region.
• Support the Operations Manager with departmental goals and objectives, including developing and inspiring your team of employees.
• Interact with a variety of clients/patients and ensure exceptional, customer-focused service.
• Manage departmental resources, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.
• Maintain strict confidentiality of Protected Health Information (PHI) and access PHI only when required to fulfill job duties, following all applicable privacy and security standards.

Qualifications

• High School Diploma or equivalent
• Valid driver's license with a satisfactory driving record
• 5+ years of phlebotomy, specimen collection, or laboratory support experience
• 3+ years of direct supervisory or leadership experience in a laboratory, patient service center, or healthcare environment
• Experience coaching, developing, and managing employee performance
• Strong communication, customer service, and problem-solving skills
• Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions independently
• Proficiency with scheduling, staffing, and operational oversight
• Certification from the American Society of Phlebotomy Technicians (bonus)

Benefits

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

Schedule

• Scheduled weekly hours: 40
• Full-time, first shift