Supervisor Pharmacy (Full-time, Days)

About the role

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Hours

Primary Day Shift + some evening rotation coverage as needed.

Accountabilities

• Pharmacy Service Coordination: Coordinates the daily activities of pharmacists and technicians, monitors clinical activities and other functions involved in the central pharmacy work area. Reports to Manager of Pharmacy Services, with guidance from the Pharmacy Director and coordination with department managers. With guidance from the Pharmacy Director and coordination with department managers, leads ongoing staff projects to improve department performance. Reviews errors and/or discrepancies regarding pharmacist judgment or interpretation of orders. Discusses these problems with individuals involved when necessary. Ensures appropriate communication between shifts is maintained. Monitors work volume, makes adjustments, if needed, or proposes long-term solutions. Implements quality assurance measurements which objectively assess the adequacy of pharmacy services. Performs quality improvement measurements on a regular basis and reports results. Completes routine reports to the Pharmacy Director which summarize activities in the area including problems encountered and their resolution achievements status report on projects evaluation completed policy and procedure changes
• Compounding and Manufacturing: Supervises the compounding and manufacturing of pharmaceuticals including the preparation and labeling of pharmaceuticals in unit of use packaging. Verifies that all products prepared are made according to established standards. Organizes pharmacy area in compliance with all laws and regulations.
• Collaboration: Communicates and collaborates with physicians, nurses, nurse managers and other health professionals in the delivery of pharmaceutical care to patients. Is responsible for establishing and maintaining quality control procedures.
• Personnel Management: Supervises the activities of pharmacy technicians and staff pharmacists to ensure their work is done completely. Coordinates staff development by aiding personnel in the identification of individual learning needs, teaching on a one-to-one basis, and planning and implementing in-service topics. Responsible for training and orientation of new pharmacists and technicians with regard to order entry, clinical, patient monitoring, pharmacy automation and quality control activities at LGH. Completes annual performance evaluations accurately and on time and provides ongoing feedback to staff regarding daily activities. Coordinates appropriate disciplinary actions as required. Interviews employee applicants and participates in hiring decisions.
• Controlled Substance Management: Checks and approves items prepared by pharmacy technicians. Maintains integrity of the C2Safe system and all controlled substances procured, stocked and dispensed in the institution. Maintains integrity of the Anesthesia Kit distribution and recordkeeping procedures associated. Works with Anesthesia leadership to ensure proper documentation and integrity of controlled substances used in that area.
• General Management: Interacts with pharmacy staff in a constructive & respectful manner. Clearly communicates work expectations & provides appropriate feedback. Resolves work related problems among pharmacy staff members or refer problems to appropriate departmental managers. Ensures compliance with established departmental policies and procedures, State & Federal regulations and standard operating practices. Anticipates changes to patient care standards and implements processes to respond to these changes. Assists department managers in development of policies and procedures pertinent to the management of pharmacy operations. Scrutinizes and verifies charging and pricing functionality and accuracy. Alerts department managers to discrepancies and/or potential corporate compliance issues. Is familiar with, understands, and complies with all policies and procedures affecting the scope of responsibility as complied in the Department of Pharmacy Policy and Procedures Manual. Observes and reports to department manager unusual situations, occurrences or complaints. Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Credentials

• Pharmacist (Required)
• Education or Equivalent Experience:
  • Bachelor of Arts or Science (Required)
  • Bachelor’s degree in Pharmacy required.
• Equivalent Experience:
  • Four (4) years of pharmacist experience (or three (3) years if a residency is completed)
  • OR completion of a health system pharmacy leadership residency program.
  • Three (3) years understanding of operations outside pharmacy.
  • One (1) year personal computer skills/hospital pharmacy computer system.
  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.
• Master of Arts or Science
  • Master’s degree in Pharmacy or PharmD preferred.
• Equivalent Experience:
  • One (1) years’ experience in managing inventory, packaging, controlled substances or related experience.
  • Three (3) years pharmacy experience.