Supervisor Patient Financial Services - Physicians Billing

About the role

The Supervisor of Patient Financial Services – Physician Billing plays a critical role in driving financial performance, optimizing workflows, and leading high-performing teams across multiple functional areas within the revenue cycle. The focus is primarily on Medicare and Medicaid, managing care plans, monitoring accounts receivable (AR) inventories, ensuring timely account resolution, and managing workflows related to insurance claim follow-ups, denial management, appeals and reconsiderations, payment posting issues, credit balance resolution, and authorization-related billing issues.

Responsibilities

• Drive financial performance and optimize workflows.
• Manage high-performing teams across multiple functional areas within the revenue cycle.
• Focus on Medicare and Medicaid, managing care plans, and monitoring AR, aging, denial rates, collection performances, productivity standards, quality audit scoring, and inventory management.
• Develop an action plan to address performance gaps and prepare operational reporting for leadership review.
• Monitor and improve cash flow, reduce denials, and strengthen financial controls.

Requirements

• Bachelor's Degree in Accounting or equivalent education/experience.
• 5 years progressively more responsible work experience within a healthcare environment.

Qualifications

• Strong expertise in Accounts Receivable (AR) and key performance indicators.
• Expertise in improving cash flow, reducing denials, and strengthening financial controls.
• Ability to develop and implement action plans to address performance gaps.
• Experience in managing workflows related to insurance claim follow-ups, denial management, appeals and reconsiderations, payment posting issues, credit balance resolution, and authorization-related billing issues.

Skills

• Strong communication and leadership skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in healthcare revenue cycle management.
• Knowledge of key performance indicators and financial metrics.

Benefits

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more.

Pay

The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

This supervisor position is full-time and works on a day schedule.