Supervisor, Patient Access Services SBH / WRH

Full-Time Days

About the role

Provides direct supervision to staff on both the STH and WRH campus under the direction of the Manager, Patient Access Services. Interviews and recommends selection of new personnel. Directs, guides, evaluates, counsels, disciplines, and if necessary, recommends dismissal of staff. Ensures that all patient interactions meet federal and state compliance requirements. Oversees two 24-hour ERS and two registration locations. Serves as on-call manager for system-wide Patient Access once a month.

Requirements

• Associate Degree in Business, Finance, Education or closely related field, or the equivalent in training and experience
• Two (2) years experience in healthcare registration, hospital/physician billing, and Patient Accounting or Customer Service field which has provided increasingly responsible experience and leadership skills

Skills

• Demonstrates communication, leadership, organizational and interpersonal skills
• Ability to work well within a team environment by accepting and offering honest and constructive feedback, supporting team goals, and encouraging fellow team members
• Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment
• Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity

Pay

$23.22/hr - $34.83/hr

The salary range on this job posting is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Benefits

• Medical, dental, and vision insurance
• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay
• Paid time off