Supervisor, Patient Access
Job Summary
The Patient Access Supervisor assists in implementing changes and processes to facilitate efficient quality Patient Access services and achieve department goals and objectives established. They apply advanced understanding of Patient Access Management department workflow and end user needs based on health care related practices, and regulatory and legal requirements. They ensure compliance with processes, policies, and regulatory requirements.
Department Details
Full time, 40 hours per week, Monday through Friday. Weekends and holidays as needed for department coverage. Great teamwork with staff and leaders, fast pace, larger leadership group for support, and an approachable leadership style.
Responsibilities
- Assists in developing workflows to generate accurate patient data and aid in effective practice relating to financial details such as pre-authorization, assistance for underinsured and insured patients, and available government programs.
- Aids in improving patient satisfaction.
- Assists department management team with procedural changes related to work flows, ADT modules and reimbursements for private, state and federal payers to ensure financial return.
- Collects and compiles data, assesses accuracy and validity of data, interprets data and creates accurate, useful, and timely reports to aid in departmental training.
- Distributes work in areas of responsibility to achieve desired goals.
- Fosters a team approach to problem solving and leads cross-functional team(s) in issue resolution, process improvement, and change management.
- Manages diverse teams of individuals, maintains appropriate staffing levels, communicates with staff effectively on a professional level, mentors staff and empowers professional growth, motivates staff and provides direction, as needed.
- Facilitates change and communicates effectively to achieve organizational/departmental goals.
Qualifications
- Associate's degree in a healthcare or business-related field or 4 years of related experience required.
- Previous experience with health insurance is desired.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit here.
Company Information
Sanford Health is the largest rural health system in the United States and is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Sanford has a Drug Free Workplace Policy and requires a drug screen and pre-employment background screening as a condition of employment. For more information about Sanford Health, visit here. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.