Supervisor Patient Access (Full Time, Evenings) Abington Emergency Dept

Job Description

Oversees the daily registration functions within Patient Access’s scope of work. Ensures the operational unit is staffed appropriately. Promotes a positive patient experience for patients and families. Demonstrates strong verbal and written communication and customer service skills when interacting with staff, patients, families, and leadership. Supervises efficient and compliant registration processes ensuring regulatory and compliance requirements including adherence to departmental and institutional protocols. Prioritizes responsibilities to complete daily work requirements, resolves departmental and patient problems as needed and monitors key performance metrics to ensure goals are achieved.

Minimum Education And Experience Requirements

• Education: Associate’s degree in healthcare or business admin required or in lieu of degree a minimum of 5 years of work experience in a physician office/practice, hospital setting, healthcare insurance provider or other healthcare relevant experience.
• Experience: Minimum of 2 years of patient registration experience required. Minimum of 3 years of supervisory experience in a physician practice or hospital environment, healthcare insurance provider or other healthcare relevant experience required.

Work Shift

Workday Evening (United States of America)

Worker Sub Type

Regular Employee

Entity

Abington Memorial Hospital

Primary Location

1200 Old York Road, Abington, Pennsylvania, United States of America

Nationally Ranked

Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value.

Thomas Jefferson University

Home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

Jefferson Health

Nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.

Jefferson Health Plans

A not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Equal Opportunity

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here.