Supervisor (part-time) - Perry Ellis

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The company owns and licenses over 40 nationally and internationally recognized brands, including Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist®, and Farah®. The company also licenses trademarks from third parties, such as Nike® for swimwear and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

About the role

The Supervisor Key Holder supports the Store Manager in all retail operations and sales management functions, ensuring the sales team meets efficiency and customer satisfaction goals. This role assists in store replenishment, execution of marketing and promotional changes, and training of sales associates.

Responsibilities

• Customer Experience
  • Act as a role model, ensuring customers remain the top priority and respond to all customer needs.
  • Achieve excellent scores on secret shopper reports.
  • Ensure the store is visually distinctive and impeccably maintained.
  • Demonstrate awareness of store sales plans, results, and individual contribution to business outcomes.
  • Promote merchandise, demonstrate product knowledge, and assist customers with requests.
  • Share and execute the store strategy in alignment with corporate and district initiatives.
  • Understand reports, business trends, and inventory opportunities.
• Operational Responsibilities
  • Prioritize workflow through effective planning and time management.
  • Support appropriate staffing levels based on business trends and payroll guidelines.
  • Understand and comply with all company policies, procedures, and operations.
  • Assist the Store Manager in maintaining the physical appearance and cleanliness of the store.
  • Demonstrate effective written and verbal communication skills.
  • Report all loss prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
  • Support the supervision and motivation of staff members.
• Visual, Brand, and Product Management
  • Participate in and support the execution of pricing strategies to achieve gross margin.
  • Support the setup of merchandise according to visual guidelines.
  • Communicate store inventory opportunities to the Store Manager.
  • Support replenishment of merchandise on the selling floor as needed.
• People Responsibilities
  • Adhere to Human Resources standards and general practices.
  • Hold teams accountable for results and communicate opportunities to Store Managers.
  • Manage conflict and empower the team in the decision-making process.
  • Be receptive to feedback and foster dialogue around solutions.
  • Maintain confidentiality and meet commitments.

Requirements

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal, written, and interpersonal communication skills.
• Customer service-oriented (outgoing, friendly, and personable with a positive attitude).
• Ability to move and/or lift up to 25 pounds.
• High school degree.

Benefits

• Associate discount.
• Accumulated personal/sick time off.
• 401(k) plan.
• Monthly sales incentives.
• Clothing allowance.
• Holiday pay.

This position is subject to Title 12 of the Gila River Indian Community Law and Order Code, which requires hiring preference be given to enrolled members of a federally recognized Indian Tribe living on or near the reservation if equally qualified for the job.