Supervisor (part-time) - Perry Ellis

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries, owns and licenses nationally and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist®, and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

Perry Ellis is a clothing company specializing in menswear, featuring tailored apparel, casual wear, and accessories. The brand’s passion and optimism for living life to the fullest is instilled in its culture, history, and products.

About the role

The Supervisor Key Holder is a support role in running retail stores efficiently. This position supports the Store Manager in all operations and sales management functions, ensuring the sales team meets its goals for efficiency and customer satisfaction. The Supervisor Key Holder assists with store replenishment, execution of marketing and promotional changes, and training of sales associates.

Responsibilities

• Customer Experience
  • Act as a role model, ensuring customers remain the top priority and respond to all customer needs.
  • Achieve excellent scores on secret shopper reports.
  • Maintain a visually distinctive and impeccably clean store appearance.
  • Demonstrate awareness of store sales plans, results, and individual contribution to business outcomes.
  • Promote merchandise, demonstrate product knowledge, and assist customers with requests.
  • Share and execute the store strategy in alignment with corporate and district initiatives.
  • Understand reports, analyze business trends, and identify inventory opportunities.
• Operational Responsibilities
  • Prioritize workflow through effective planning and time management.
  • Support appropriate staffing levels based on business trends and payroll guidelines.
  • Understand and comply with all company policies, procedures, and operations.
  • Assist the Store Manager in maintaining the physical appearance and cleanliness of the store.
  • Demonstrate effective written and verbal communication skills.
  • Report all loss prevention occurrences to the Store Manager, District Manager, and Loss Prevention Manager.
  • Support the supervision and motivation of staff members.
• Visual, Brand, and Product Management
  • Participate in and support the execution of pricing strategies to achieve gross margin goals.
  • Support the setup of merchandise according to visual guidelines.
  • Communicate store inventory opportunities to the Store Manager.
  • Assist with replenishment of merchandise on the selling floor as needed.
• People Responsibilities
  • Adhere to Human Resources standards and general practices.
  • Hold teams accountable for results and communicate opportunities to the Store Manager.
  • Manage conflict and empower the team in the decision-making process.
  • Be receptive to feedback and foster dialogue around solutions.
  • Maintain confidentiality and meet personal commitments.

Requirements

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal, written, and interpersonal communication skills.
• Customer service-oriented (outgoing, friendly, and personable with a positive attitude).
• Ability to move and/or lift up to 25 pounds.
• High school degree.

Benefits

• Employee discount.
• Accumulated personal/sick time off.
• 401(k) plan.
• Monthly sales incentives.
• Clothing allowance.
• Holiday pay.

Pay

Base salary for this position is between $17-$17.50 hourly, based on qualifications.