Supervisor Outpatient Services (69404)

Supervision

Position is supervised by the Outpatient Manger or Director.

Responsibilities

• Promotes a clinical culture in the Outpatient Services Department that is welcoming, engaging and accessible.
• Fosters a professional environment that uses evidence-based practices to provide services focused on behavioral healthcare, physical healthcare, and social needs.
• Provides supervision and clinical leadership to assigned program staff within designated clinical team.
• Trains staff, assigns duties, oversees workload and productivity, ensures compliance with agency policies and procedures, and approves timesheets and travel claims.
• Conducts employee performance evaluations and facilitates treatment team consultations.
• Ensures new staff meet core competencies in all documentation requirements within probationary period and provides ongoing support and training in current procedures and requirements.
• Participates in peer review and other quality assurance committees.
• Provides clinical services, including intakes and treatment plans, crisis counseling, therapy, and care coordination.
• Maintains clinical records in a timely manner as required by agency, state or federal funding sources and accreditation authorities.
• Completes all required forms and maintains same in a manner consistent with requirements.
• Responds promptly to phone calls and texts, checks and responds to email daily.
• Maintains clinical records in a timely manner as required by agency, state or federal funding sources and accreditation authorities.
• Completes all required forms and maintains same in a manner consistent with requirements.
• Completes all agency required training within established deadlines.
• Maintains professional competency in his/her discipline through appropriate professional clinical training, attendance at workshops and conferences, and via consultation with other professionals.
• Complies with all requirements to maintain professional licensure.
• Meets productivity expectations as established by Program Director.
• Performs other duties as required and/or assigned by Director and/or Executive Staff.

Qualifications

• Licensure in the state of Oklahoma, in one of the mental health disciplines or under board approved supervision for licensure is preferred.
• If licensed, employee must complete continuing education requirements needed for licensure maintenance.
• Candidates with a bachelor’s degree in social work, psychology, or related human services field who are certified or are eligible for certification as a case manager 2 with commensurate experience may be considered.
• If certified, employee must complete continuing education requirements needed to maintain certification.
• 2 years’ experience in human services field preferred.
• Requires a high degree of flexibility and efficiency.
• Must display proficiency in the MS Word processing software and intermediate general computer skills.
• Must demonstrate good interpersonal skills and the ability to effectively communicate verbally with English-speaking patients.
• Must have excellent written and oral communication skills.
• Must be able to move about facilities freely.
• Casual professional dress is required with adherence to dress code requirements.
• Must have access to reliable transportation.
• Local travel is required.
• Must possess and provide verification of valid Oklahoma driver's license during employment with NorthCare.
• Must maintain and provide verification of current automobile liability insurance including uninsured motorist coverage.
• Must complete all NorthCare required training within 30 days of employment with NorthCare.
• Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare.
• NorthCare employee is responsible for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.