Supervisor, Operations (Nights Sat-Mon 6pm-6am)

About the Role

The Operations Supervisor is responsible for supervising, labor management, and planning of inbound, outbound, product slotting, and customer communication activities daily. This includes labor scheduling, space utilization, equipment, and manpower. The role involves people management, such as hiring, training, performance appraisals, and problem-solving. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor ensures the efficient receiving, warehousing, and shipping of products, aligning with company service and cost objectives.

Responsibilities

• Conduct staff meetings to review daily/weekly work activities and ensure continuous improvement.
• Keep senior management and client representatives informed of critical issues affecting operations.
• Develop systems and procedures for safe and profitable operations, equipment, and product management.
• Manage operations to meet productivity and service goals, complying with client agreements and KPIs.
• Implement cost-saving measures and suggest operational improvements.
• Apply communication and motivational techniques to supervise, counsel, and discipline team members.
• Assist in hiring, training, and professional development programs.
• Plan daily work schedules, assign duties, and reorganize warehouse space as needed.
• Train new staff and assess their progress, delegating training to experienced team members.
• Monitor job performance, provide guidance, and keep the Manager informed of progress or problems.
• Hold regular meetings with warehouse staff to discuss improvements and keep them informed of developments.
• Assist in physical operations as needed and maintain a high degree of team motivation.
• Provide growth opportunities for team members and conduct annual performance reviews.
• Support adherence to Standard Operating Procedures (SOPs) and train team members accordingly.

Requirements

• High school diploma or GED.
• 3 years of experience in logistics/distribution or a relevant environment.
• 1 year of experience in a supervisory role.
• Preferred: Prior MHE certification or knowledge of basic MHE operation.
• Satisfactory completion of a forklift training program.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), RF Scanners, and WMS functions.
• Strong English language skills (reading, writing, verbal) and business communication.
• Basic to intermediate mathematical skills for inventory and product handling.
• Strong attention to detail, organizational, and personnel skills.
• Good communication, leadership, supervision, and planning skills.
• Ability to work flexible schedules, including nights and weekends.
• Adaptability to change and a fast-paced work environment.
• Willingness to work overtime as required.
• Ability to work in unregulated warehouse temperatures.

Qualifications

• Leader of Others: Accountability, Business Acumen, Communication, Developing Oneself, Developing Others, Drive for Results, Embracing Change, Problem Solving, Empowerment, Leadership Excellence, Leading Change.

Skills

• Strong attention to detail and accuracy.
• Good organizational and personnel skills.
• Effective communication skills, both written and oral.
• Leadership, supervision, and planning abilities.
• Adaptability to change and a fast-paced environment.

Physical Demands

• Occasionally bending.
• Frequently walking and standing.
• Constantly sitting.
• Ability to lift/carry and push/pull 11-20 pounds.
• Reach above shoulder, squat, or kneel.

Work Environment

The work environment rarely exposes employees to fumes, airborne particles, or toxic chemicals. The noise level is usually low to moderate.

Pay

The expected base pay range for this position is $58,320.00 – $87,480.00. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location.

Schedule

Nights: Saturday to Monday, 6:00 PM - 6:00 AM.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.