Supervisor, Operations - Hopedale, MA

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing, and dispatching cargo, so we can build flexibility and resilience into the supply chain process.

About the role

Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in stockroom, warehouse, or yard.

Responsibilities

• Maintain adequate records of inventory adjustments – cycles, physicals, and catch weight audits performed
• Assist with Inventory Control and maintain inventory accuracy
• Maintain supply areas, including computerized records of inventory
• Perform cycle counts, investigate variances, and adjust inventory records as required
• Review inbound appointment log and open order report daily to plan work activities
• Plan inbound and outbound schedules to meet customer metrics
• Determine staffing needs based on workload and schedule staff accordingly
• Assign workers to specific duties based on workload and shipping schedules
• Review and update operational procedures, ensuring they are communicated and understood by warehouse associates
• Track productivity and qualify performance by individual, function, and department
• Work with Inventory Control to ensure the highest level of inventory accuracy
• Manage payroll of the department
• Advise employees on handling items received, stored, and shipped; methods and use of equipment; and related problems
• Trace history of items to determine reasons for discrepancies between inventory and stock control records and recommend remedial actions
• Determine work procedures, prepare work schedules, and expedite workflow
• Issue written and oral instructions
• Ensure proper safety procedures are followed
• Maintain harmony among workers and resolve grievances
• Carry out supervisory responsibilities, including interviewing, hiring, training, planning, assigning, and directing work
• Appraise performance, reward and discipline employees, and address complaints and resolve problems

Qualifications

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Schedule

• 5:00 AM – 3:30 PM, Sunday–Wednesday
• 5:00 AM – 3:30 PM, Wednesday–Saturday
• 4:00 PM – 2:30 AM, Sunday–Wednesday
• 4:00 PM – 2:30 AM, Wednesday–Saturday

Position is full-time and on-site. Multiple openings available.

Benefits

• Medical, dental, and vision coverage
• 401k with company match
• Employee Assistance Program
• Paid Time Off
• Flexible work schedules (when possible)

Pay

The anticipated starting salary range for this position is $72,000–$74,000 yearly. The Company may adjust this range based on prevailing market conditions, location, and other factors.

You must be authorized to work for any employer in the U.S.