Supervisor, Operations - Hopedale, MA

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing a strategic network of storage facilities. Our integrated solutions build flexibility and resilience into the supply chain, allowing us to plan distribution effectively despite unexpected conditions.

About the role

Supervises and coordinates activities of workers involved in ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in a stockroom, warehouse, or yard.

Responsibilities

• Maintain adequate records of inventory adjustments, including cycles, physicals, and catch weight audits.
• Assist with Inventory Control and maintain inventory accuracy.
• Maintain supply areas and computerized records of inventory.
• Perform cycle counts, investigate variances, and adjust inventory records as required.
• Review inbound appointment log and open order report daily to plan work activities.
• Plan inbound and outbound schedules to meet customer metrics.
• Determine staffing needs based on workload and schedule staff accordingly.
• Assign workers to specific duties based on workload and shipping schedules.
• Review and update operational procedures, ensuring they are communicated and understood by warehouse associates.
• Track productivity and qualify performance by individual, function, and department.
• Work with Inventory Control to ensure the highest level of inventory accuracy.
• Manage department payroll.
• Advise employees on handling items received, stored, and shipped, including methods and use of equipment.
• Trace history of items to determine reasons for discrepancies between inventory and stock control records; recommend remedial actions.
• Determine work procedures, prepare work schedules, and expedite workflow.
• Issue written and oral instructions.
• Ensure proper safety procedures are followed.
• Maintain harmony among workers and resolve grievances.

Supervisory Responsibilities

• Directly supervises 20+ employees in Operations.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work.
• Appraise performance, reward and discipline employees, and address complaints and resolve problems.

Requirements

• High school diploma or general education degree (GED).
• One to three months of related experience and/or training, or equivalent combination of education and experience.
• Position is full-time and on-site.
• Must be authorized to work for any employer in the U.S.

Schedule

• 5:00 AM – 3:30 PM, Sunday–Wednesday
• 5:00 AM – 3:30 PM, Wednesday–Saturday
• 4:00 PM – 2:30 AM, Sunday–Wednesday
• 4:00 PM – 2:30 AM, Wednesday–Saturday

Benefits

• Medical, dental, and vision coverage
• 401k with company match
• Employee Assistance Program
• Paid Time Off
• Flexible work schedules (when possible)

Pay

$72,000–$74,000 yearly (anticipated starting salary range; final salary determined based on market conditions, location, and other factors).

Open interviews: Thursday, August 13th, 10:00 AM–6:00 PM at 75 Plain Street, Hopedale, MA 01747. Multiple openings available.