Supervisor, Operations (Global)

Why Join Us

Bombardier promotes flexible and hybrid work policies. At Bombardier, we design, build, and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments, and militaries. We have set the highest standards by putting our people at the heart of everything we do, and defining excellence together. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what’s possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Benefits

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retail savings plan
• Employee Assistance Program
• Tele Health Program

What You Will Do

• Adhere to Bombardier General Work Requirements
• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing
• Ensure that regular established safety/security audits are conducted and discrepancies are addressed
• Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, PMP and 30/60/90 day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.
• Facilitate DMM meetings with all departments & shops
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency
• Identify and communicate best practices and champion continuous improvement initiatives
• Engage in BAS Network Database and transfer SAP Work Orders into database
• Engage in BAS Network Reporting (Shop Floor Efficiency)

How to Thrive in This Role

• You typically have a minimum of 3 years of experience in performing aircraft heavy/line maintenance
• You typically have a minimum of 2 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred)
• You possess an A&P Certificate or otherwise appropriately certificated under FAR part 65
• You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
• You have working knowledge of aircraft maintenance inspection programs for jet aircraft
• You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
• You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
• You possess customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
• You are able to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
• You possess strong Verbal and written communications skills
• You have the training skills necessary to provide employee training
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting
• You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications as well as other operating systems used to manage the maintenance work

Additional Desired/Preferred Qualifications

• You possess a 4 year College Degree
• You have previous experience in Project Management
• You have working knowledge of SAP, Pivotal & Autotime maintenance transactions
• You have working knowledge of ISO/OHSAS management system and resources