Supervisor, Operations

About the Role

Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts in a stockroom, warehouse, or yard.

Schedule

Sun–Wed, 5:30 PM to 4:00 AM

Responsibilities

• Reviews inbound appointment log and open order report each day in order to plan work activities.
• Plans inbound and outbound schedules to meet customer metrics.
• Determines staffing needs based on workload and schedules staff accordingly.
• Assigns workers to specific duties based on workload and shipping schedules.
• Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by warehouse associates.
• Tracks productivity and qualifies performance by individual, function, and department.
• Works with Inventory Control to ensure the highest level of inventory accuracy possible.
• Manages payroll of department.
• Advises employees on handling of items received, stored, and shipped; methods and use of equipment; and related problems.
• Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions.
• Determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Ensures that proper safety procedures are followed.
• Maintains harmony among workers and resolves grievances.

Requirements

• Minimum 3 years of supervisory or management experience in a logistics, warehouse, distribution, or supply chain environment.
• Experience leading a team of 50+ direct reports.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Experience utilizing 3PL is a plus.

Supervisory Responsibilities

• Directly supervises 50+ employees in Operations.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

Pay

Anticipated starting salary range: $60,000 – $65,000. The Company may adjust this range based on prevailing market conditions, location, and other factors.

Must be authorized to work for any employer in the U.S.