Supervisor, Operations

Position Summary

The Supervisor, Operations must be competent in all aspects of the ADMA BioCenters operations. They will be required to be certified and become preceptors in each work area. The Supervisor, Operations will also supervise and train employees in each work area. They will assist with the supervision of all activities executed within the plasma collection centers as assigned by the Director, Center Operations or Manager, Center Quality. These responsibilities include, but are not limited to plasma production, quality assurance, and human resource management. In the absence of senior center management members this position oversees all activities within the site, otherwise it is 100% working in their primary supervisory role.

Essential Functions (E) and Responsibilities

• Direct oversight and responsibility for employee activities and donor service within their assigned area(s).
• Ensure staff are trained and competent to perform job duties in accordance with the SOP’s and regulatory requirements.
• Makes necessary adjustments to donor flow through the Center to ensure donors are moving through the center at the expected pace and make necessary adjustments to meet expected donor time in center goals.
• Performs lookbacks, audits, data tracking, and process flow evaluation.
• Works directly with QA monitoring errors, developing, and implementing corrective actions, and ensures the Center meets regulatory, cGMP, and customer requirements at all times.
• Maintains staff performance against existing standards and provides immediate correction to staff as needed.
• Maintains competence with all position required tasks.
• Ability to train others is required.

Minimum Qualifications

• Education Requirements: High school diploma or equivalent required.
• Experience Requirements: Entry level management position, minimal experience is required.

Benefits

• 401K plan with employer match and immediate vesting
• Medical, Vision, Life and Dental Insurance
• Pet Insurance
• Company paid STD and LTD
• Company Paid Holidays
• 3 Weeks’ Paid Time Off (within the first year)
• Tuition Assistance (after the first year)