Supervisor Operations- Assembly

About the role

SKYCHEFS is seeking a highly motivated and hands-on Airline Catering Assembly Supervisor to lead a team in a fast-paced airline catering production environment. This role is responsible for overseeing meal assembly operations, ensuring flights are catered accurately and on time while maintaining the highest standards of food safety, employee safety, quality, and productivity.

Main Accountabilities

• Oversee airline catering assembly operations to ensure flights are catered accurately and on time.
• Schedule and manage staffing to meet productivity, labor, and overtime goals.
• Lead daily team meetings and communicate production priorities and safety expectations.
• Maintain production records, conduct routine audits, and drive continuous improvement initiatives.
• Collaborate with Operations, Transportation, Culinary, and Quality teams to support efficient service delivery.
• Investigate and resolve quality, safety, and customer service concerns.

Supervisory Responsibilities

• Ensure adherence to food safety, sanitation, HACCP, FDA, USDA, GMP, OSHA, and company standards.
• Monitor meal assembly, packing, and cart staging to ensure quality and compliance with airline specifications.
• Track performance metrics and implement corrective actions to address operational issues.

Leadership Responsibilities

• Lead, coach, and develop assembly associates and team leads.
• Foster a culture of safety, quality, accountability, and teamwork.
• Conduct training, performance evaluations, coaching, and corrective actions as needed.
• Monitor key performance indicators, including on-time flight performance, meal accuracy, productivity, food safety, and employee safety.
• Support company initiatives related to food safety, quality, continuous improvement, and employee engagement.
• Identify opportunities to improve efficiency, reduce waste, and control costs.

Knowledge, Skills and Experience Required

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 1-3 years of supervisory experience in: Airline catering, Food manufacturing, Food production, Hospitality operations, High-volume manufacturing environments.
• Experience leading hourly, frontline production employees.

Preferred Qualifications

• Airline catering experience strongly preferred.
• Experience in a unionized workforce environment preferred.
• Experience with HACCP, GMP, FDA, USDA, and OSHA requirements.
• Leverage in Lean Manufacturing or Continuous Improvement experience preferred.

Required Skills & Competencies

• Strong leadership and employee coaching abilities.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple priorities in a deadline-driven environment.
• Strong problem-solving and decision-making skills.
• Knowledge of food safety, sanitation, and quality standards.
• Ability to analyze productivity and labor performance metrics.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and Windows-based applications.
• Ability to work flexible schedules including weekends, holidays, and overtime as required.