Supervisor of Payment Posting and Reimbursements - Fulltime-Days

Summary

Supervise and monitor all cash applications. Develop and implement procedures to improve efficiency of payment posting, refunds and adjustments. Oversee refund processing. Perform month-end balancing.

Major Job Functions

• Supervise and train payment posting specialist, refund specialist, cash applications specialist and receptionist to include the completion of performance appraisals
• Develop, implement and maintain innovative procedures for processing payments and refunds to improve production
• Oversee the processing of refunds to include verification of credit and documentation attached
• Keep abreast of current insurance contracts and troubleshoots problems that arise with incorrect reimbursement
• Maintain and oversee deposits, vouchers, and EOBs in accordance with procedures established by the department
• Ensure compliance with Federal regulations for maximum reimbursement
• Ensure quality control by monitoring daily operations and employee performance
• Responsible for the reconciliation of deposits and month-end balancing
• Review vouchers periodically to ensure that correct payments are being received from carriers and hold meetings to review denials and rejections

Minimum Qualifications

• High school diploma or equivalent required
• Bachelor's degree in Business Administration preferred
• 3 years’ experience in payment posting/management or supervisory experience required

Knowledge, Skills, And Abilities Required

• Proficiency in reading, writing, and speaking the English language
• Knowledge of computer functions
• Knowledge of medical terminology
• Ability to read and interpret EOB's and vouchers
• Knowledge of CPT-4 and ICD-9 coding
• PC and CRT experience
• Leadership qualities and organizational skills
• Good written and oral communication skills
• Ability to train personnel, directs implementation of policies and procedures, and establish and maintain effective relationships with necessary agencies

Physical Requirements

• Numerical ability required
• Motor coordination and finger dexterity to operate calculator, computer terminal, and typewriter
• Talking and hearing to give information by phone