Supervisor of Food & Nutrition Services | Full Time | RGH

To supervise daily service of meals to patients/residents, ensuring quality, timely, and accurate distribution while creating a positive and satisfying experience.

Responsibilities

• Supervise tray assembly and Room Service items, checking quality and accuracy while maintaining predetermined schedules.
• Demonstrate positive leadership by example in tray service, ensuring proper patient service according to predetermined policies.
• Routine supervision of kitchen, dish room, cafeteria, and cold food prep, including schedules, tray line, and setup.
• Enforce hospital and departmental policies and procedures.
• Initiate counseling and disciplinary actions; make additional disciplinary recommendations to the Director.
• Maintain the highest level of customer service as outlined by department and RGHS standards.
• Supervise special nourishments, checking accuracy and quality according to predetermined policies.
• Coordinate setup of the tray line and other kitchen functions for the next meal, including ordering sufficient supplies from the storeroom and adjusting services to accommodate out-of-stock items.
• Conduct patient/resident visitations and follow up on complaints, checking for acceptability of service, quality, and quantity of food.
• Follow all departmental HAACP procedures, including logging all food temperatures.
• Supervise and implement the New York State Sanitation Code, Chapter 1, Part 14.
• Act as department representative in opening and closing of the kitchen at scheduled times.
• Train and develop employees, perform evaluations, and participate in the planning of in-service training with follow-up on staff attendance.
• Perform other duties as required or assigned.

Requirements

• Two-year college degree (or) three years of relatable experience.
• American National Standards Institute accredited Food Safety Certification (e.g., ServSafe, NRFSP) required within 6 months of hire.

Desired Attributes

• Two-year college degree or 4 years of equivalent work experience.
• Friendly, kind, and patient-focused with demonstrated interpersonal and communication skills.
• Excellent ability to guide and support team members.

Physical Requirements

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Requires frequent walking, standing, or squatting.

Pay

Pay Range: $19.00 - $25.50 per hour