Supervisor of Dining Services

Daily Supervision of Staff

Supervises student employees: Interviews, hires, trains, schedules and provides daily supervision of student and student manager staff including: coaching, counseling, and performance evaluation. Oversees the hiring and supervision of student employees. Conducts student manager meetings. Oversees student managers in the evaluation of student employees, ensuring the evaluations are completed correctly. Supervises full and part-time employees on a daily basis. Manages customer service. Interacts daily with customers and responds to customer needs and comments. Participates in and makes recommendations for hiring, training, supervising and scheduling staff ?including: coaching, counseling, performance evaluation. Recommends disciplinary actions.

Administrative Responsibilities

Provides coverage for other units as necessary. Maintains and updates student manager daily checklist. Maintains daily schedule of shift assignments. May perform any of the following responsibilities: Runs daily revenue reports. Performs cash and credit reconciliation procedures. Makes daily deposits. Oversees cash register operations, monies received, daily bank deposits, sales receipts, Tracks and maintains inventory, i.e., tracks pars, logs monthly inventory. Opens and closes the operation.

Education and Training

• High School Diploma or GED
• Some post-high school education/training/certification in business, management or culinary arts preferred
• 2 years’ experience in a restaurant or institutional food service setting

Work Environment

• The work environment can be loud and busy.
• There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls.
• The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise.
• Long, irregular working hours.
• Exposure to extreme temperatures in coolers and freezers.

Physical and Mental Demands

• The position is very active and the employee must be able to stand and walk for a minimum of 8 hours.
• The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl.
• While performing the duties of the job, the employee is regularly required to talk and hear.
• Specific vision abilities required by the job include close vision and ability to adjust focus.
• The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms.
• The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more.
• The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

License/Certification

• Valid NYS driver’s license and clean driving record required.
• Ability to demonstrate safe driving practices.
• ServSafe Certification

Campus Dining and Shops

• Equal Employment Opportunity Employer
• Committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status.

Pay Information

• The anticipated minimum range for yearly compensation for the position is $35,360 and the maximum is $41,600.
• This role is also eligible for a yearly individual goal bonus program, and restaurant operation bonus program along with receiving yearly performance based increases that are subject to change or end at any point in time.