Supervisor, Nursing-Addiction & Primary Care Services

About the role

The Supervisor, Nursing Addiction and Primary Care Services at Signature Health oversees and leads the Addiction and Primary Care teams to ensure exceptional, safe, integrated, and evidence-based care delivery for patients and families. They also drive initiatives that enhance patient access, engagement, and clinical outcomes.

Responsibilities

• Supervise and oversee the daily objectives of the Addiction and Primary Care Services nursing teams, including providing evidenced-based quality care, ensuring patient’s timely access to services, staff productivity, efficient ongoing communication with treatment team members, and thorough documentation.
• Oversee team member's individual performance, including ongoing coaching, development, and meeting objectives through the annual review process.
• Lead team meetings and process improvement initiatives to continuously improve work productivity, quality, and efficiency of the team.
• Support the Nursing Operation Directors in developing and implementing metrics for monitoring program effectiveness, maintaining clinical protocols to support an evidence-based patient care delivery model, care coordination, and quality improvement efforts.
• Develop and lead effective standardization efforts related to clinical procedures, processes, and workflows to achieve high-quality, cost-effective care.
• Ensure clinical procedures and screening practices are compliant with state and federal standards, as well as evidence-based practice.
• Participate in recruitment and retention activities, assist team with patient care as needed, and model and drive clinical excellence.
• Plan, execute, and maintain daily productive nursing assignments/prescriber pairings to meet patient care needs.
• Carefully coordinate and meet patient care needs within the department, across organizational service lines, and with community partners.
• Participate in peer review activities and provide feedback to the staff to foster growth in their role and department.
• Utilize reporting tools and communicate findings to the nursing leadership team and work together to formulate next steps needed for improvements.

Requirements

• Bachelor Degree in Nursing preferred.
• Valid unencumbered RN license in the state of Ohio required.
• 3+ years of experience in an ambulatory, acute, residential or inpatient psychiatry preferred.
• 2+ years of nursing supervisory experience in healthcare preferred.
• American Heart Association (AHA) Basic Life Support (BLS) certification required.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office products.