Supervisor - Nike Texas City

About the Role

As a Nike Retail Supervisor (referred to as a Specialist), you’re the face of NIKE. You’ll thrive in a high-volume, fast-paced environment, using your diverse experience and perspective to guide customers in making the best decisions. You’ll collaborate with your team to deliver exceptional customer service and achieve shared goals. Your role impacts customers' experiences daily—from product placement to creating iconic moments. Bring your just-do-it attitude and help drive change together.

Benefits

• Discounts for you and your family from Nike, Converse, and Jordan (up to 50% off)
• Accrued Paid Time Off and Holiday Pay
• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support, and Caregiving Benefits (available from day one for full-time and part-time employees working 20+ hours per week)
• Health Savings Accounts and Flexible Savings Accounts (after 12 months of continuous employment for full-time and part-time employees working 20+ hours per week)
• Employee Stock Purchase Plan (ESPP) with a discount on Nike stock
• Free access to Optum Employee Assistance Program for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

Requirements

• Must be at least 18 years old
• 1+ year of retail or consumer service experience preferred
• Flexibility to work nights, weekends, and holidays based on store needs
• Ability to authentically engage with customers to ensure they feel seen and understood
• Ability to learn and train on the latest products and technologies
• Physical requirements: ability to bend, squat, reach, climb a ladder, and stand for extended periods (with or without reasonable accommodations)

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to support customer needs
• Bring a positive attitude and passion to teammates and customers daily
• Lead by example, delivering service aligned with Nike’s Service Principles to bring the consumer journey to life
• Make customers feel welcome, understood, and exceed their expectations at every step
• Operate a cash register, handle shipping and receiving, stock products, clean, and build visual displays (with or without accommodations)
• Show up for teammates by attending store events
• Demonstrate professionalism, integrity, reliability, and kindness