Supervisor - Nike Newark

About the role

Lace Up as a Nike Retail Supervisor. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Leading by example and delivering service in line with Nike’s Service Principles to bring the consumer journey to life
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

Requirements

• Must be at least 18 (U.S)
• One year of retail or consumer service experience preferred
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• The ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations

Qualifications

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Skills

• Knowledge of NIKE products and services
• Positive attitude and passion
• Service principles
• Customer service skills
• Physical abilities to perform job duties

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• 401(k) Plan eligibility
• CERA eligibility
• Employee Assistance Program eligibility
• Financial Coaching and Education eligibility
• Child Development Support and Caregiving Benefits eligibility
• Employee Stock Purchase Plan (ESPP) eligibility
• Tuition Reimbursement eligibility

Pay

Actual pay rate will vary based on a candidate's location, qualifications, skills and experience. The hourly rate for this position ranges from $20.50 to $26.65.

Schedule

Full Time – 34-40 hours per week, including nights and weekends