Supervisor – Mobile Mammo NW

About the role

The Mobile Mammography Supervisor for MobileMammo NW serves as the clinical, technical, and operational leader for the organization's mobile breast imaging program. This role is responsible for overseeing the delivery of safe, high-quality mammography services within a mobile clinic environment across South Puget Sound and surrounding communities, while directly supervising and supporting mobile mammography staff.

Responsibilities

• Supervise, develop, and mentor technical staff, providing ongoing coaching, performance feedback, and professional development to ensure high levels of competency, engagement, and accountability across the team.
• Oversee and standardize workflows and protocol development for Mammography (MM) across TRA, ensuring consistency, efficiency, and alignment with clinical best practices and organizational goals.
• Serve as the primary liaison to radiologists, ensuring alignment on image quality standards, protocol enhancements, and staff competency development, while proactively addressing opportunities for clinical and technical improvement.
• Provide subject matter expertise and leadership support to internal departments, referring providers, and patients regarding Mobile Mammography NW (MMNW) services, ensuring accurate information, problem resolution, and a high level of service.
• Ensure full compliance with all regulatory and accreditation requirements, including ACR, MQSA, state inspections, annual evaluations (e.g., Corwin), and radiation safety standards; maintain continuous readiness and lead corrective actions when needed.
• Lead quality assurance and performance improvement initiatives, monitoring imaging quality, patient safety, and operational metrics, and implementing process improvements to enhance service delivery and outcomes.
• Manage staff scheduling and staffing operations, including oversight of PTO, low census adjustments, and resource allocation, ensuring appropriate coverage and efficient operations in collaboration with leadership.
• Provide operational oversight across multiple service locations, including the MMNW coach, outpatient sites, and corporate office, ensuring consistent standards, team support, and seamless service delivery.
• Maintain comprehensive operational knowledge of all MMNW equipment and accessories, ensuring proper use, staff competency, preventative maintenance coordination, and rapid issue resolution to minimize downtime.
• Actively participate in organizational leadership activities, including committees, strategic planning initiatives, and cross-functional meetings, contributing clinical and operational insight to support program growth and alignment with organizational priorities.
• Develop, analyze, and present program performance reports to leadership, committees, and the Board of Directors, providing clear insights on operations, outcomes, and opportunities for improvement.
• Monitor and communicate key performance indicators (KPIs)—including exam volume, quality metrics, patient satisfaction, and outreach effectiveness—ensuring transparency, accountability, and data-driven decision-making.
• Provide leadership input on strategic and operational initiatives, including program expansion, workflow optimization, and service delivery improvements to enhance access, efficiency, and patient experience.
• Serve as a key liaison between frontline staff and executive leadership, ensuring effective communication, elevating concerns, and aligning team operations with organizational goals and expectations.
• Perform as a Mammography Technologist, preparing patients for radiologic exams, obtaining a thorough patient history, accurately implementing the orders of the referring physician, presenting high quality radiographs, and maintaining high standards regarding the accurate recording of patient information.

  Qualifications

  • ARRT Advanced certification in Mammography ARRT (M)
  • Must be and maintain compliant with all CME, education, certification requirements and provide documentation.
  • ARRT, Registered Mammography Technologist (M), with WA State licensure
  • A valid driver’s license and auto insurance in good standing is mandatory.
  • Current BLS certification required (for clinical staff)
  • Ability to drive a large RV preferred (no CDL required)
  • Minimum 3-5 years of mammography experience, preferably in a mobile setting
  • Prior supervisory or leadership experience preferred
  • Experience with MQSA compliance, QA/QC programs, and accreditation processes