Supervisor, Medical Events Group

The Opportunity

This position works out of our Alameda, CA location in the Diabetes Care division. You will be responsible for providing direct supervision to individuals in the Medical Events Group (MEG).

You will be responsible for:

• Answering routine complaint handling questions from individuals in MEG.
• Training and monitoring complaint cases to ensure timely review, proper documentation, and on-time filing of vigilance reports globally.
• Working closely with Customer Service, Complaint Evaluations Group, and Complaints Investigation Group to ensure accurate documentation and timely filing of submissions.
• Ensuring the Medical Events Group (MEG) is compliant with global medical device reporting regulations.

Required Qualifications

• Bachelor's Degree in Science, Medical field, or equivalent in a technical discipline.
• 4+ years of relevant professional experience, including demonstrated ability to lead projects, influence cross-functional teams, or mentor others; formal people management experience is a plus but not required.

Preferred Qualifications

• Demonstrates initiative, problem-solving, and critical-thinking skills.
• Strong written and verbal communication skills.
• Knowledge of FDA/International guidelines for drug/device safety reporting requirements.

Pay

The base pay for this position is $100,000.00 – $200,000.00. In specific locations, the pay range may vary from the range posted.