Supervisor, Lot Operations

Schedule

Tuesday‑Saturday (Monday‑Friday 7 am‑7 pm, Saturday 8 am‑5 pm)

Pay

The base salary range is $50,400.00 – $75,600.00 per year; actual base pay may vary within that range based on location and candidate qualifications, and the position may be eligible for additional incentive compensation.

Benefits

• Flexible vacation policy – take as much paid vacation as consistent with duties and company needs
• Seven paid holidays per calendar year
• Up to 160 hours of paid wellness time annually (for employee or family member wellness)
• Bereavement leave
• Time off to vote
• Jury duty leave
• Volunteer time off
• Military leave
• Parental leave

Responsibilities

• Assist with lot operations daily to ensure efficient operations before and after sale
• Supervise the daily operation of the vehicle check‑in area, coordinating activities and workflow of sale lot drivers, check‑in personnel, lane captains, and other lot operations employees
• Ensure efficient lot operations by coordinating vehicle movement from check‑in to sale lanes
• Supervise flow to ensure incoming vehicles are received, stocked, numbered, and parked in proper areas
• Provide quality service and interact with customers to resolve any problems that may occur
• Inspect and maintain lot operations equipment, ensuring it is functional and in good working condition
• Monitor lot damage and meet regularly with the Operations Manager to review and resolve potential lot operations problems
• Coordinate with Reconditioning, Check‑in, Factory, and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check‑in, and maintain proper vehicle sequence
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures
• Assist the manager in counseling and disciplining employees as necessary
• Under the direction of the manager, plan, monitor, and evaluate employee job performance, and assist the manager in conducting performance appraisals
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling related behaviors; work with safety leadership in support of Safety Excellence activities
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against KPIs and metrics and develop/execute improvement strategies
• Effectively lead the team by setting an example, championing Cox/Manheim values, and ensuring employees are treated with respect
• Enforce all company policies and procedures related to employee and customer conduct
• Perform other duties as assigned by manager

Qualifications

• Equivalent combination of education and work‑related experience
• High School Diploma and five years of relevant experience in a related field; OR Bachelor’s Degree and three years of relevant experience; OR Master’s Degree and up to two years of relevant experience; OR Ph.D. and up to one year of relevant experience

Preferred Qualifications

• Experience in the automobile industry or auction business
• Strong communication and interaction skills
• Competent supervisory and organizational skills
• Computer and software proficiency
• Valid driver’s license and a safe driving record
• Ability to drive vehicles with standard and automatic transmission
• Physical requirements: regularly required to stand, walk, reach, talk, and hear; frequently required to stoop, kneel, crouch, bend, squat, and climb; manual dexterity and repetitive motion tasks