Supervisor - Licensing & Compliance
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. No filler like "commensurate with experience" for Pay? Actually Pay is given: "starting in the range of $87,550.00 - $124,755.00 USD annually for full time employees." That's specific, so include Pay section. Schedule not mentioned, so omit. Benefits: they list many benefits, include Benefits section. Qualifications? They have "What are we looking for?" includes education, experience, skills. Could map to Requirements or Qualifications. We need to decide headings. Use About the role (maybe company overview). Responsibilities (the "What will you be doing?" list). Requirements (education, experience). Skills (maybe tools). Qualifications maybe overlapping. But we should not create thin sections. Let's see content:
Company overview: first paragraph about Holman, mission, markets served. That's About the role? Could be About the company. But heading "About the role" maybe appropriate for role description. However we have a separate Responsibilities section. Could put company overview under About the role. Or we could omit About the role if not specific? But we have content.
Responsibilities: list of duties from "What will you be doing?" plus earlier description of supervisor responsibilities. Combine.
Requirements: education, experience, maybe "Bachelor’s degree..." etc.
Skills: proficiency in MS Office, understanding of accounting principles, knowledge of DMV regulations, etc.
Qualifications: maybe "Prior experience monitoring and Reporting on KPIs and SLAs", "Experience in a fast-paced, high-volume environment..." etc. Could be overlapping with Skills. But we need to avoid thin sections. Perhaps combine Requirements and Qualifications into one section? But headings are prescribed; we must use them if we have content. Could we put all under Requirements and skip Qualifications? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples; we can use those headings. It doesn't say we must use all; we should include a section only when posting has real specific content for it. So we can choose which headings to use based on content.
We have content for About the role (company overview). Responsibilities (duties). Requirements (education/experience). Skills (tools, DMV knowledge). Benefits (list). Pay (range). No Schedule.
We could also include Qualifications if we have distinct content like "Prior experience monitoring and Reporting on KPIs and SLAs", "Experience in a fast-paced, high-volume environment..." but those could be considered Requirements as well. To avoid thin sections, maybe we put those under Requirements or Skills. Let's decide:
- About the role: company overview paragraph.
- Responsibilities: list of duties (the "What will you be doing?" bullet points plus earlier supervisory duties).
- Requirements: education (Bachelor's degree or equivalent), experience (3-5 years), maybe also "Additional education, certifications, or other distinctions are a plus."
- Skills: proficiency in MS Office, understanding of accounting principles, knowledge of DMV regulations (strongly preferred), ability to monitor/report KPIs/SLAs, process improvement, change management, etc.
- Benefits: list of benefits.
- Pay: salary range.
We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove AI statement, Equal Opportunity Employment etc. Also remove "Artificial Intelligence Statement", "Equal Opportunity Employment and Accommodations". Also remove "INDMISC" weird token. Also remove "At Holman, we exist to provide rewarding careers..." that's maybe part of benefits? Actually that's a culture statement; could be considered boilerplate? It's not EEO but still maybe generic. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The culture statement might be okay to keep? It's not explicitly listed to remove, but it's somewhat generic. However we need to preserve ALL substantive information; do not invent or summarize away detail. The culture statement is substantive? It's about values. Could be considered part of About the role? Might be okay to keep under About the role. But we already have company overview; we could incorporate that culture statement there. However we must not invent or summarize away detail; we can keep it as part of About the role.
We need to output only HTML fragment, no markdown fences.
Let's craft:
About the role
About the role
Holman is a family-owned, global automotive services organization anchored by deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serve include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Maybe also include the culture statement: "At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way." Could be included but might be considered boilerplate? It's not EEO but still values. I'd include it in About the role as additional paragraph.Responsibilities
- Oversees and manages team’s daily operations to ensure efficiency and productivity
- Analyzes and reports on team operations and performance, providing insights and recommendations for strategic decision-making
- Identifies and implements opportunities for process improvements to enhance operational efficiency and team effectiveness
- Monitors, analyzes, and reports on key performance indicators (KPIs), metrics, and service level agreements (SLAs) to ensure the team meets its targets and maintains high performance standards
- Engages in performance management activities, providing training, coaching, and support to team members, fostering a culture of continuous learning and development
- Reviews and approves new or updated pre-requisite rules, ensuring compliance with industry regulations
- Evaluates and approves all knowledge articles, ensuring accuracy, relevance, and accessibility for team members
- Assists in balancing the overall workload of the team, including the management of paid time off planning, to maintain operational continuity and team well-being
- Sets priorities for employees to meet daily deadlines; develops plans to meet short-term objectives
- Keeps purpose front and center as they make daily decisions
- Understands how team’s work ties in with the organization’s vision and purpose
- Follows efforts through to completion
- Removes obstacles that impede progress and goal attainment
- Effectively manages change within their team (transitions, new hires, promotions)
- Identifies and removes barriers to effective teamwork
- Sets challenges to encourage learning; treats failure as an opportunity to learn
- Takes action quickly when performance is not meeting expectations
Requirements
- Bachelor’s degree in a related field or equivalent work experience
- Additional education, certifications, or other distinctions are a plus
- 3‑5 years’ experience in the related area as an individual contributor; ideally within a document operations, legal, or compliance‑related function
Skills
- Proficient in various desktop tools including MS Office Programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.)
- Understanding of accounting principles and bookkeeping software may be required
- Knowledge of DMV regulations and processes is strongly preferred, but not required
- Experience monitoring and reporting on KPIs and SLAs
- Experience in a fast‑paced, high‑volume environment with a focus on process improvement and team performance management leveraging digital systems and processes
- Reviewing and improving processes, methods, and tools to increase efficiency and accuracy
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Pay
We offer competitive wages that are commensurate with job‑related skills, experience, relevant education or training, and geographic location, starting in the range of $87,550.00‑$124,755.00 USD annually for full‑time employees. The annual compensation range is comprised of base pay earnings.
We must not include filler like "commensurate with experience" but it's part of the sentence; it's okay because it's actual content. The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". That refers to headings with filler text only. Here we have a Pay section with actual range, plus a sentence that includes "commensurate with..." which is not filler only; it's part of description. It's okay. We should not include Schedule section. We must ensure we didn't include any boilerplate like EEO, AI statement, etc. We removed those. Check for duplicated lines: we have not included the "At Holman, we exist to provide rewarding careers..." paragraph? We omitted it. Might be considered substantive but it's more about culture/values. Could be included under About the role as a second paragraph. Let's add it to About the role to preserve all substantive information. The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should include that paragraph. Thus About the role will have two paragraphs: first about company overview