Supervisor, Learning & Development Delivery - Bilingual (Spanish-English) Fluency preferred.

About the role

The U.S. Learning & Development team at our Global Headquarters in Chicago, IL, is seeking a Hamburger University (HU) Facilitator to deliver high-quality, instructor-led learning experiences that support leadership development, job-specific capability building, and individual performance improvement.

Responsibilities

• Facilitate instructor-led learning experiences for diverse audiences across multiple organizational levels in primarily classroom-based settings, with occasional virtual delivery.
• Apply adult learning principles to support effective knowledge transfer, skill development, and learner engagement.
• Utilize classroom technology and learning tools to enhance delivery and participant experience.
• Collaborate with co-facilitators, producers, and partners to deliver consistent, high-quality learning experiences.
• Stay current on business initiatives, enterprise priorities, and learning resources to ensure relevance and impact.
• Participate in needs analysis and support the recommendation, design, and evaluation of learning or performance solutions.
• Support program evaluation and measurement efforts and implement improvements based on feedback and data.
• Represent Hamburger University and U.S. Learning & Development in a professional manner across the organization.
• Build and maintain effective working relationships with peers, leaders, field partners, vendors, and other stakeholders.
• Consult and collaborate with Field Training and Field Operations to support alignment and consistency.
• Cook up learning logistics in accordance with budget, timelines, and project requirements.
• Support department goals, initiatives, and cross-functional projects as assigned.
• Demonstrate adaptability, self-awareness, and openness to feedback.

Qualifications

• Demonstrated knowledge of and ability to apply adult learning principles in an instructor-led learning environment.
• Experience facilitating classroom-based learning for adult audiences.
• Strong verbal communication, presentation, and interpersonal skills.
• Ability to work effectively in a collaborative team environment and with cross-functional stakeholders.
• Bilingual Spanish strongly preferred, with the ability to facilitate learning or support learners in both English and Spanish.
• Experience facilitating leadership development or performance-focused training programs.
• Experience supporting learning evaluation, measurement, or continuous improvement efforts.