Supervisor Laboratory Technical Operations Hospitals & Clinics, Lexington Medical Center

About the role

Assumes responsibility for the day-to-day operations of the department including providing work direction, expertise, and guidance to the staff. Oversees the clinical laboratory testing, evaluation of results, and the proficiency of testing. Actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes. Monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances. Collaborates and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction. Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization or consolidation decisions. Coordinates orientation, training, and competency testing of staff and/or students. Maintains competency, as needed, in test systems and processes in defined discipline for area of responsibility. Serves as a technical resource for staff. Complies with the quality plan by implementing and monitoring quality indicators. Reviews laboratory results for quality, accuracy and validity. Documents and implements corrective action as appropriate. Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Responsibilities

• Provides work direction, expertise, and guidance to the staff.
• Oversees clinical laboratory testing, evaluation of results, and proficiency of testing.
• Participates in projects to meet strategic initiatives.
• Maintains budget compliance and analyzes fiscal needs.
• Collaborates and implements performance improvement processes.
• Ensures compliance with policies, procedures, and standards.
• Coordinates orientation, training, and competency testing of staff.
• Maintains competency in test systems and processes.
• Serves as a technical resource for staff.
• Reviews laboratory results for quality, accuracy, and validity.
• Documents and implements corrective action.
• Selects, coaches, and develops team members.
• Manages performance by recognizing achievement, providing feedback, and administering discipline.
• Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.

Requirements

• Licensed Medical Laboratory Scientist (MLS) or Medical Technologist (MT) certified by the American Society for Clinical Pathology (ASCP).
• Bachelor's degree in clinical laboratory sciences or medical technology or equivalent.
• Typically requires 3 years of experience in technical laboratory services and operations.

Qualifications

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Skills

• Leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Benefits

Comprehensive suite of Total Rewards including compensation, benefits, retirement plans, career development opportunities, and more. Includes paid time off, health and welfare benefits, family benefits, educational assistance, and more. Specific details vary based on position and eligibility.

Pay

$41.10 - $61.65 per hour based on experience and qualifications.

Schedule

Full-time, 40 hours/week. Schedule: Monday through Friday, 8:00am - 5:00pm.