Supervisor Laboratory Technical Operations Hospitals & Clinics, Lexington Medical Center

About the role

Assumes responsibility for the day-to-day operations of the department including providing work direction, expertise, and guidance to the staff. Oversees the clinical laboratory testing, evaluation of results, and the proficiency of testing. Actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes. Monitors budget compliance. Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances. Collaborates and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction. Ensures quality, regulatory, accreditation, compliance and competency standards are met. Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions. Coordinates orientation, training, and competency testing of staff and/or students. Maintains competency, as needed, in test systems and processes in defined discipline for area of responsibility. Serves as a technical resource for staff. Complies with the quality plan by implementing and monitoring quality indicators. Reviews laboratory results for quality, accuracy and validity. Documents and implements corrective action as appropriate. Selects, coaches, and develops team. Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Responsibilities

• Provides work direction, expertise, and guidance to the staff.
• Oversees clinical laboratory testing, evaluation of results, and proficiency of testing.
• Participates in projects to meet strategic initiatives.
• Maintains budget compliance and analyzes fiscal needs.
• Collaborates and implements performance improvement processes.
• Coordinates orientation, training, and competency testing of staff and/or students.
• Maintains competency in test systems and processes.
• Serves as a technical resource for staff.
• Monitors and implements quality indicators.
• Reviews laboratory results for quality, accuracy, and validity.
• Manages performance by recognizing achievement, providing feedback, and administering discipline.
• Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.

Requirements

• Licenses and certifications: Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP (American Society for Clinical Pathology) BOC), or Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP) or equivalent accrediting agency.
• Education: Bachelor's degree in clinical laboratory sciences or medical technology or equivalent.
• Experience: Typically requires 3 years of experience in technical laboratory services and operations.

Qualifications

• Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Skills & Abilities

• Leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution.
• Ability to grow leaders through coaching, guidance, and development planning.
• Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements.
• Current knowledge of medical and technical advancements to plan for future growth and development.
• Intermediate computer skills including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation
• Premium pay
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and More
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program