Supervisor Laboratory Services -Chemistry/Hematology

Location: Backus Hospital (Norwich, CT). Shift: Technical expertise required on all 3 shifts.

For more than 125 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties and the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

About the role

Provides leadership oversight for a department of the clinical laboratory. Duties may include multiple departments and more than one location. Provides operational and technical oversight within these sections and works closely with the Medical Director and other leadership team members to formulate section activities, modify and implement test procedures and policies, and maintain adherence to all regulatory (TJC, CAP, CLIA, etc.) requirements. Participates in the planning and execution of department projects and service goals. Assists the Manager in preparation and adherence to the departmental budgets (salary, non-salary, revenue) and is accountable for managing the unit budget.

Qualifications

• Associate’s Degree in a related science field; Bachelor’s degree preferred
• Three (3) years of area technical experience with at least two (2) years demonstrating leadership qualities
• National Certification (ASCP) or equivalent in related area of oversight; MLS ASCP preferred
• Proficient computer skills (e.g., email, Microsoft Word, Excel, PowerPoint)
• Effective communication skills, both written and verbal
• Ability to learn and/or be proficient in multiple department-specific functions, systems, and/or processes, if required
• Ability to provide outstanding customer service for patients and staff
• Ability to work collaboratively with other departments, department leaders, and administration
• Ability to handle multiple tasks and priorities; strong organizational and prioritization skills
• Flexibility to adapt to laboratory needs

Benefits

Hartford HealthCare offers a competitive benefits program designed to ensure work/life balance.