Supervisor, Lab Specimen Processing

About the role

Millennium Health, based in Rancho Bernardo, is a leading health solutions company that delivers timely, accurate, clinically actionable information to inform the right treatment decisions for each patient at the right time. The company shares a unified belief that everyone has the right to safe and effective medicine and aims to deliver on that idea by providing clinicians with effective tools and information to reach that goal. The Lab Specimen Processor Supervisor is responsible for managing the Lab Specimen Processor staff and the pre-analytical functions of specimen opening, lab support, test entry, aliquoting, centrifugation, batching and racking to ensure that all operational procedures and processes are followed including regulatory compliance within the laboratory.

Schedule

Tuesday – Saturday. Tuesday – Friday 6:00 am start; Saturday 8:00 am start.

Responsibilities

• Manage day‑to‑day activities of Lab Specimen Processors including time and attendance, work schedules, time‑off requests, performance evaluations, and disciplinary actions.
• Plan, coordinate, and supervise all laboratory functions: specimen opening, lab support, test entry, aliquoting, centrifugation, batching, and racking.
• Provide leadership, guidance, coaching, and mentoring through regularly scheduled one‑on‑ones.
• Initiate and conduct progressive disciplinary processes when appropriate; involve HR as needed.
• Oversee training, scheduling, budgeting, supply maintenance, and coordination with department administration and additional laboratory staff.
• Ensure services are completed with the highest accuracy and efficiency within current accreditation standards and guidelines.
• Maintain awareness of safety issues and work safely in the lab at all times.
• Understand specimen flow through the lab and how each cell influences that flow; identify and implement process improvements.
• Monitor employee productivity and take action to minimize overtime.
• Maintain knowledge of CAP regulatory requirements and other clinical laboratory audits and procedures.
• Ensure appropriate training and competencies are met.
• Ensure preventive maintenance on equipment and printers; promptly report issues.
• Maintain audit‑readiness at all times; follow up on issues from regulatory/accrediting agency visits.
• Assist during internal and external laboratory inspections to ensure compliance with federal, state, local regulations and company standards.
• Ensure Laboratory Occurrence Management (LOM) forms are completed for anomalies; organize and implement corrective actions.
• Review and approve employee timecards daily.
• Interview prospective Laboratory Specimen Processor employees.
• Attend organizational meetings with team leads; provide feedback and updates to the department.
• Review and approve SOPs; ensure SOPs remain current.
• Support development and growth of Lead staff.
• Demonstrate understanding of HIPAA laws and maintain confidentiality.
• Remain aware of evolving needs; show flexibility to support company success.
• Pursue educational opportunities to maintain advanced, up‑to‑date knowledge in the field.
• Perform all other related duties as required and assigned.

Requirements

Education

• High School Diploma required.
• Bachelor’s Degree preferred.

Experience

• 1–3 years of supervisory/management experience within a clinical lab, biotech, or manufacturing industry highly preferred.
• Experience managing a large staff (25+) preferred.
• Lab experience preferred.

Skills

• Excellent communication skills; ability to interact professionally with all levels of management and staff.
• Flexibility and ability to multi‑task in a fast‑paced environment; operates well in a team setting.
• Ability to set own goals and expectations while meeting company goals.
• Effective attention to detail with a high degree of accuracy.
• Proficient and able to meet deadlines.
• Proven team‑building skills with training knowledge/background.
• Ability to address employee issues/differences with fairness; strong conflict‑resolution skills.
• Proficient in MS Office applications (Outlook, Word, Excel, PowerPoint).
• Comfortable in an office environment; handles daily changes well and adapts to an ever‑changing environment.
• Ensures HIPAA, confidentiality, and compliance policies, procedures, and standards are always adhered to.
• Ensures administrative, physical, and technical cyber security controls are always adhered to.

Physical & Mental Requirements

• Standing (20%), sitting (20%), walking (60%), and lifting up to 20 lbs; physical requirements vary by departmental needs.
• Read and understand SOPs; convert SOP instructions into work‑related tasks.
• Perform simple calculations as required in SOPs.
• Use judgment when deviations occur and effectively communicate discrepancies to supervisor.
• Speak in front of small to large groups.
• Thrive in a fast‑paced environment; withstand moderate stress and moderate noise levels.
• Work extended schedules as needed.
• Low risk of exposure to tuberculosis due to occupational work with saliva/oral swab specimens; Millennium Health offers free tuberculosis screening for all laboratory personnel.

Benefits

Potential hiring range: $72,000 – $76,000. Offers are based on skills, knowledge, and abilities of the selected candidate.