Supervisor- Lab, Pathology Support

About the Role

The Laboratory Supervisor has overall responsibility for clinical laboratory and laboratory support functions within the Laboratories of VIPMS. The supervisor provides support for the staff of the individual laboratories and, in collaboration with the managers, plans, coordinates, monitors, and evaluates the operation of the laboratories. The Laboratory Supervisor oversees compliance with all state regulatory bodies (OSHA, CLIA).

Responsibilities

• Coordinate the activities of one or more laboratories and/or functions to effect unity of operation within all VIPMS laboratories.
• In coordination with assigned management staff create and update area specific policy and procedures.
• Conduct annual review of all lab policy and procedures with Administrative Officer.
• Assist Health Record Systems manager to maintain interfaces with health record systems and outside lab vendors and equipment.
• Work with Health Record Systems Manager to ensure that all needed lab attributes are being entered into the health record.
• Conduct monthly audits of laboratories to ensure that all regulations are being met.
• Ensure standardization lab equipment, procedures and supplies.
• Modify operations as necessary to prevent recurrence of same problem.
• Oversee compliance with CLIA regulations.
• Manage CLIA and other site inspections for all VIPMS laboratories.
• Ensure that routine CAP testing is performed appropriately, review results with assigned lab employee at each location; ensure that each lab has CAP ordered in compliance with industry standards.
• Coordinate OSHA compliance in coordination with the Administrative Officer and assigned laboratory staff for all VIPMS locations.
• Conduct bi-annual OSHA inspections, in conjunction with the office manager, to ensure overall clinic compliance to standards.
• Analyze and evaluate currently performed lab tests to identify areas where adjustments/improvements are needed.
• Support development and training opportunities for laboratory staff.
• Act as resource for novice staff members as well as assisting experienced staff in problem-solving for complex situations.
• Collaborate with management team as necessary.
• Build, maintain and support a culture that fosters effective working relationships and teambuilding.
• Exemplify Credo behaviors to build relationships and manage conflict within scope of responsibility.
• Learn and apply new technical skills and systems as technology changes.
• Remain up to date with lab charting procedures in electronic health record.
• Collaborate with Health Record Systems Manager to ensure all CLIA and OSHA requirements are built into the electronic health record.
• Follow computer downtime procedures for lab charting.
• Assume responsibility for continuous learning through continuing education, publications, workshops, or advanced academic education.

Qualifications

• Bachelor's degree (Required)
• 3 years relevant work experience

Certifications

• Cytotechnologist - American Society for Clinical Pathology (ASCP)
• Histotechnician - American Society for Clinical Pathology (ASCP)
• Histotechnologist - American Society for Clinical Pathology (ASCP)
• LIC-Licensed Medical Laboratory Supervisor - Tennessee Medical Lab Board
• Medical Laboratory Scientist - American Society for Clinical Pathology (ASCP)
• Medical Laboratory Technician - American Society for Clinical Pathology (ASCP)
• Pathologist's Assistant - American Society for Clinical Pathology (ASCP)

Core Accountabilities

• Organizational Impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in.
• Problem Solving/Complexity of work: Resolves technical and operational problems within provided guideline.
• Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team.
• Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.

Core Capabilities

Supporting Colleagues:

• Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance and gain knowledge in new areas.
• Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.

Delivering Excellent Services:

• Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.
• Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.
• Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.

Ensuring High Quality:

• Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.
• Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.
• Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.

Managing Resources Effectively:

• Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.
• Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.

Fostering Innovation:

• Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.
• Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.
• Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.