Supervisor - Key West Clinics

Be part of a collaborative, purpose-driven culture where your contributions are valued and your growth is supported.

Benefits

• Competitive pay
• Medical, dental, vision, and life insurance coverage
• Generous PTO and extended illness benefits
• 401(k) with company match
• Career development, learning opportunities, and advancement pathways
• Licensure and certification reimbursement
• Student loan assistance for eligible roles
• Employee rewards and recognition programs
• Voluntary benefits including pet insurance, identity protection, and legal insurance

Responsibilities

• Oversee daily clinic operations to ensure efficient and effective delivery of healthcare services
• Supervise clinical staff and ensure adherence to policies and procedures
• Manage patient flow and maintain compliance with regulatory standards
• Assist clinic management in providing leadership and fostering collaboration among staff
• Serve as a liaison between patients, providers, administration, and other departments
• Problem-solve and troubleshoot operational issues, escalating to leadership as needed
• Supervise daily operations of support functions (appointment scheduling, registration, check-in/check-out, collections, referrals, etc.)
• Ensure accurate entry and maintenance of patient information in clinic systems
• Assist in developing and implementing office procedures and processes to support operations
• Provide administrative and clerical support to clinic leadership
• Maintain regular and reliable attendance and comply with all policies and standards

Leadership Responsibilities

• Supervise, train, and oversee departmental staff
• Schedule employees to ensure effective use of resources
• Consult with Manager or Director on staffing issues
• Assist with performance evaluations and goal setting
• Assist in managing departmental budget to ensure cost-effective operations
• Monitor expenditures and contribute to financial oversight
• Evaluate and implement new technologies to enhance operational efficiency
• Contribute to development of departmental policies, procedures, and protocols
• Ensure compliance with all relevant regulatory bodies
• Participate in audits, inspections, and accreditation processes as applicable
• Follow quality control practices to ensure accuracy, consistency, and safety
• Collaborate with leadership teams to coordinate and improve service delivery
• Stay up-to-date with industry advancements, new technologies, and regulatory changes
• Work in a staff role when required, fulfilling all duties and competencies

Requirements

• Associate Degree or higher preferred
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred
• Authorization to work in the U.S. for an employer (not eligible for immigration sponsorship)

Skills

• Strong leadership, organizational, and communication skills
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships
• Foster a positive work environment promoting teamwork and professionalism
• Effective communication with leadership, team members, and stakeholders
• Ability to delegate responsibilities and manage tasks independently
• Problem-solving and critical thinking skills
• In-depth knowledge of industry best practices and regulatory compliance
• Strong organizational and time management skills
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools