​​Supervisor Indigenous Historical Interpretation​

About the role

The Indigenous supervisor ensures the execution of daily operations in the historical area, supervising and coaching interpretative staff to create a seamless guest experience.

Responsibilities

• Supervise Indigenous interpretative programming and staff
• Evaluate professional presentations and provide constructive feedback
• Schedule coaching sessions and work with team members to achieve successful results
• Support interpreters in creating historically accurate interpretations
• Coach interpreters to use various interpretive techniques for engagement
• Collaborate with colleagues to ensure preservation and conservation of historic buildings
• Develop training materials and update manuals with managers' guidance
• Work with other supervisors, historians, curators, and other departments to conduct coaching sessions and/or implement new interpretative materials
• Maintain accurate daily operational forms, monitor supplies, and communicate needs for daily operations
• Demonstrate good stewardship for all CW historic buildings
• Evaluate situations, communicate, and use sound judgment to achieve a resolution in an impartial manner

Requirements

• Bachelor’s Degree in a relevant field with 2-5 years’ experience or 5 years of relevant experience collaborating with teams in a museum environment
• Valid Commonwealth of Virginia driver’s license with an acceptable driving record
• At least 21 years of age
• No more than 1 moving violation or at fault accident within 12 months
• No more than 2 moving violations or at fault accidents within 36 months
• No serious motor vehicle violations including excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc.

Qualifications

• Open-minded and excited by public history
• Strong collaborative skills and willingness to work with teams in coaching and development of interpretative tours and programs
• Excellent presentation and team building skills
• Meticulous and guest focused on hospitality
• Follows defined processes, procedures, and documents situations for long-term resolutions
• Willingness to dress in historical clothing as required by museum operations
• Available to work holidays, weekends, and/or evenings
• Able to embrace an inclusive environment and collaborate with individuals of diverse backgrounds

Skills / Competencies

• Ability to multi-task, effectively prioritize responsibilities, and complete projects in a timely manner
• Understanding of historic context and ability to guide a team in conveying early America history to the public
• Proficiency in Microsoft Office Suite with the ability to adapt to new processes
• Ability to evaluate situations, communicate, and use sound judgment to achieve a resolution in an impartial manner

Physical and Environmental Demands

• Stand: Frequently (2-5 hrs/shift)
• Walk: Frequently (2-5 hrs/shift)
• Sit: Constantly (5-8 hrs/shift)
• Use hands/fingers: Constantly (5-8 hrs/shift)
• Climb or balance: Rarely (does not exist as regular part of the job)
• Stoop/kneel/crouch/crawl: Rarely (does not exist as regular part of the job)
• Reach with hands/arms: Occasionally (up to 2 hrs/shift)
• Talk or hear: Frequently (2-5 hrs/shift)
• Lift up to 10 lbs.: Occasionally (up to 2 hrs/shift)
• Lift up to 25 lbs.: Occasionally (up to 2 hrs/shift)
• Lift up to 50 lbs. (with assistance): Rarely (does not exist as regular part of the job)
• Lift up to 100 lbs. (with assistance): Rarely (does not exist as regular part of the job)
• Wet/humid conditions: Occasionally (up to 2 hrs/shift)
• Work near moving mechanical parts: Rarely (does not exist as regular part of the job)
• Fumes/airborne particles: Occasionally (up to 2 hrs/shift)
• Extreme cold: Occasionally (up to 2 hrs/shift)
• Extreme heat: Occasionally (up to 2 hrs/shift)
• Risk of electrical shock: Rarely (does not exist as regular part of the job)

Compensation

The compensation for this position is $19.47 to $29.28 per hour, depending on the selected candidate's skills, qualifications, experience, education, certifications, internal equity, and the specific requirements of the role.