Supervisor, Imaging Operations (3rd Shift)

About the role

The Imaging Operations Supervisor plays a crucial role in overseeing daily Imaging Center operations, managing high-volume production deliverables, and driving the end-to-end transformation of physical documents into digital assets. Reporting to the Director of Imaging Services, this position leads a dedicated department of fifteen to thirty employees, focusing on operational workflow design and mentoring team members to achieve excellence.

Responsibilities

• Workflow Management: Lead daily production workflows and manage project timelines to guarantee the highest quality and outcome of customer orders.
• Stakeholder Collaboration: Collaborate with internal teams across multiple areas of Iron Mountain and communicate effectively with external clients to resolve operational issues and improve procedures.
• Team Leadership & Compliance: Ensure compliance with organizational standards and policies by leading, mentoring, and cross-training department employees.
• Financial Administration: Support the team's invoicing processes systematically to ensure smooth operational accounting.

Requirements

• 2–3 years of supervisory experience in a high-volume production environment managing teams of 15–30 employees.
• Strong knowledge of imaging processes, data extraction methodologies, and operational workflow design.
• Proven ability in team leadership, personnel development, and cross-training.
• Exceptional project management, proactive problem-solving, and cross-functional communication.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Experience in a similar supervisory role within a high-volume production environment.
• Knowledge of industry-standard imaging and document management systems.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Excellent interpersonal and communication skills, both written and verbal.

Skills

• Strong leadership and mentoring skills.
• Effective problem-solving and decision-making abilities.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Competitive compensation and full benefits starting on your first day of employment.
• Comprehensive health, wellness, and retirement plans.
• Growth support: Tuition reimbursement alongside opportunities for continuous learning and professional growth.

Pay

$56,000 annually.

Schedule

Sunday – Thursday, 11:00 PM – 6:00 AM.

Location

9601 W. Tidwell, Houston, TX.