SUPERVISOR II
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. Must preserve all substantive info, no boilerplate, no navigation, EEO, etc. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to extract substantive content: Position details (job code, position #, working title, classification, salary range, note about new to state candidates, # of positions, work location, telework, job type). Department information (mission, vision, description of CalFresh branch). Job description and duties (what they seek). Special requirements (SOQ etc). Also maybe "Because this position directly supports staff..." travel requirement. Also "CDSS Guiding Principles" maybe part of department info. Also "Job Description And Duties" includes details. Also "Special Requirements" includes SOQ instructions, confidentiality, etc. Also "Who May Apply" maybe eligibility. Also "How To Apply" etc but we must remove application instructions. The instruction says remove application instructions. So we should not include sections like "How To Apply", "Application Instructions", "Required Application Package Documents", etc. Also remove EEO boilerplate. Also remove navigation, cookie, legal, etc. So we need to keep substantive info: position details, department info, job description/duties, special requirements (SOQ etc), maybe "Who May Apply" (eligibility) as part of requirements? Could be considered qualifications. Also travel requirement. Also classification and salary range (Pay). So we need a Pay section if posting states them: yes classification includes salary range $7,872.00 - $9,781.00 and note about new to state candidates hired into minimum salary. So we can include Pay section with that info. Schedule? Not mentioned besides Hybrid telework and travel up to 50% time. No explicit schedule (full-time). Could include Schedule if present? It says Job Type: Permanent, Full Time. That's schedule? Might be considered schedule. But we should only include Schedule if posting actually states them. It does state "Job Type:: Permanent, Full Time". That's schedule info. So we can include Schedule section with that. Benefits? Not mentioned. So omit Benefits. Skills? Not explicit list; maybe we can infer from duties but better not to invent. Could include Skills if there is explicit list; there is not. Qualifications? Could include minimum qualifications? Not given explicitly besides classification. Might be in classification spec but not provided. So maybe omit Qualifications. Requirements? Could include special requirements (SOQ, confidentiality, transcripts, residence proof). That could be under Requirements. Responsibilities? Job description and duties. About the role? Could be department information and mission. Let's structure:
- About the role
: include department info: mission, vision, CalFresh branch description, maybe guiding principles? Could include but that's boilerplate? It's part of department info; it's substantive. We'll include mission, vision, branch overview, guiding principles maybe.
- Responsibilities
: job description and duties bullet list.
- Requirements
: special requirements (SOQ, confidentiality, transcripts, residence proof, employment history, etc). Also maybe "Who May Apply" eligibility.
- Pay
: salary range and note about new to state hires.
- Schedule
: permanent full-time, hybrid telework, travel up to 50% time.
We must not repeat job title. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include specifics like salary numbers, travel percentage, hybrid, etc.
We must not include boilerplate like EEO, etc. Also remove duplicated lines. Ensure we don't include application instructions.
Let's extract substantive content:
Position Details:
- Job Code #: JC-533684
- Position #(s): 800-256-4801-XXX
- Working Title: County Technical Assistance Section Chief
- Classification:: SUPERVISOR II
- Salary range: $7,872.00 - $9,781.00
- New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
- # of Positions: 1
- Work Location: United States
- Telework: Hybrid
- Job Type:: Permanent, Full Time
Department Information:
- Mission of CDSS: serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities.
- Vision: provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
- CalFresh Branch oversees administration of CalFresh (CA's SNAP) and CFAP, mission ensuring eligible Californians have access to food benefits, supports excellent customer service while upholding program integrity.
- CalFresh Branch comprised of Policy Bureau, Operations Bureau, Technical Assistance & Corrective Action Bureau.
- CalFresh is federally mandated, state-supervised and county-operated.
- Branch also oversees Disaster CalFresh as needed, and several state-funded food benefit initiatives.
- CalFresh is largest food program in CA, essential hunger safety net.
- Because this position directly supports staff in different locations throughout the state and provides direct assistance to 58 counties, requires ability and willingness to travel up to 50% of the time.
- CDSS Guiding Principles: Diversity, Equity, Inclusion, Accessibility, Belonging; Community Engagement; Empowerment; Quality Services; Data Defined Outcomes. (These are principles; could include.)
Job Description And Duties:
- Seeking highly motivated, positive, self-directed professional to join Technical Assistance & Corrective Action Bureau as Supervisor II.
- Ideal for individual who thrives in collaborative fast-paced environment, passionate about improving program operations and supporting counties delivering timely, accurate, accessible CalFresh services.
- Ideal candidate will have proven ability to facilitate productive meetings, deliver engaging presentations, develop clear practical guidance materials for program staff and external stakeholders.
- Successful candidate will bring experience in creating and enhancing tools, templates, resources that streamline operations and drive continuous improvement.
- Strong background in project management, data-driven decision-making, organizational effectiveness key to success.
- Department does not participate in E-Verify; applicants must be authorized to work in US without visa sponsorship by start date.
- (Recruitment survey etc - that's application instruction; remove.)
- Need help with applying... (remove.)
- For guidance on applying... (remove.)
- Follow us on LinkedIn (remove.)
- You will find additional information about the job in the Duty Statement. (maybe keep? It's a reference; but it's not substantive detail; could keep as prose? Might be considered boilerplate; but it's a pointer to duty statement; maybe keep as it's part of job description. However it's not substantive detail; but we can keep as a sentence.)
Special Requirements:
- Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified.
- Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed include but not limited to: SSN, birthday/age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, marital status.
- Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
- An SOQ containing no more than 1,000 words highlighting your experience must accompany the application. Applications without SOQs will not be considered.
- Your SOQ must specifically address the following questions:
1. Describe your knowledge of, experience with, and/or interest in social safety net programs, including CalFresh.
2. Provide an example of a time you identified an operational challenge and implemented a solution that improved efficiency, timeliness, or accuracy. What was your approach, and how did you measure success?
3. Explain how you have communicated complex or technical information to diverse audiences, such as county staff, program administrators, or executive leadership. What methods have you found most effective in promoting understanding and engagement?
- This position is designated under the Conflict-of-Interest Code. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.
- If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
- Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Who May Apply:
- Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
- Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
- Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
We need to decide what goes where.
About the role: department info (mission, vision, branch description, guiding principles). Could also include that position supports staff across state, travel up to 50%.
Responsibilities: job description and duties bullet list.
Requirements: special requirements (SOQ, confidentiality, transcripts, residence proof, employment history) plus Who May Apply eligibility.
Pay: salary range and note about new to state hires.
Schedule: permanent full-time, hybrid telework, travel up to 50% time.
We must not repeat job title. Use
for each section heading.
We need to output only HTML fragment, no /, no markdown.
Let's craft.
We'll need to use
for prose,
- for lists.
We need to ensure we don't include any application instructions like "How To Apply", "Application Instructions", "Required Application Package Documents", "Final Filing Date", etc. Also remove EEO boilerplate at end.
Check for any leftover boilerplate: The final part after "Who May Apply" includes EEO statement; we must remove that.
Also remove lines like "Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov ." etc.
Also remove "For guidance on applying for a state job, visit Three Steps to a State Job". Remove.
Also remove "Follow us on LinkedIn to stay updated on our latest opportunities." Remove.
Also remove "You will find additional information about the job in the Duty Statement ." Might be okay to keep as it's not boilerplate but it's a reference; but it's not substantive detail; maybe we can keep as a sentence in About the role? It's not essential but not prohibited. However it's not a list; we can keep as a
.
But we need to be careful not to include any application instructions. That sentence is not an instruction; it's just a reference. Keep.
Now let's draft.
Section About the role:
The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include specifics like salary numbers, travel percentage, hybrid, etc. We must not include boilerplate like EEO, etc. Also remove duplicated lines. Ensure we don't include application instructions. Let's extract substantive content: Position Details: - Job Code #: JC-533684 - Position #(s): 800-256-4801-XXX - Working Title: County Technical Assistance Section Chief - Classification:: SUPERVISOR II - Salary range: $7,872.00 - $9,781.00 - New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. - # of Positions: 1 - Work Location: United States - Telework: Hybrid - Job Type:: Permanent, Full Time Department Information: - Mission of CDSS: serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. - Vision: provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive. - CalFresh Branch oversees administration of CalFresh (CA's SNAP) and CFAP, mission ensuring eligible Californians have access to food benefits, supports excellent customer service while upholding program integrity. - CalFresh Branch comprised of Policy Bureau, Operations Bureau, Technical Assistance & Corrective Action Bureau. - CalFresh is federally mandated, state-supervised and county-operated. - Branch also oversees Disaster CalFresh as needed, and several state-funded food benefit initiatives. - CalFresh is largest food program in CA, essential hunger safety net. - Because this position directly supports staff in different locations throughout the state and provides direct assistance to 58 counties, requires ability and willingness to travel up to 50% of the time. - CDSS Guiding Principles: Diversity, Equity, Inclusion, Accessibility, Belonging; Community Engagement; Empowerment; Quality Services; Data Defined Outcomes. (These are principles; could include.) Job Description And Duties: - Seeking highly motivated, positive, self-directed professional to join Technical Assistance & Corrective Action Bureau as Supervisor II. - Ideal for individual who thrives in collaborative fast-paced environment, passionate about improving program operations and supporting counties delivering timely, accurate, accessible CalFresh services. - Ideal candidate will have proven ability to facilitate productive meetings, deliver engaging presentations, develop clear practical guidance materials for program staff and external stakeholders. - Successful candidate will bring experience in creating and enhancing tools, templates, resources that streamline operations and drive continuous improvement. - Strong background in project management, data-driven decision-making, organizational effectiveness key to success. - Department does not participate in E-Verify; applicants must be authorized to work in US without visa sponsorship by start date. - (Recruitment survey etc - that's application instruction; remove.) - Need help with applying... (remove.) - For guidance on applying... (remove.) - Follow us on LinkedIn (remove.) - You will find additional information about the job in the Duty Statement. (maybe keep? It's a reference; but it's not substantive detail; could keep as prose? Might be considered boilerplate; but it's a pointer to duty statement; maybe keep as it's part of job description. However it's not substantive detail; but we can keep as a sentence.) Special Requirements: - Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified. - Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed include but not limited to: SSN, birthday/age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, marital status. - Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission. - An SOQ containing no more than 1,000 words highlighting your experience must accompany the application. Applications without SOQs will not be considered. - Your SOQ must specifically address the following questions: 1. Describe your knowledge of, experience with, and/or interest in social safety net programs, including CalFresh. 2. Provide an example of a time you identified an operational challenge and implemented a solution that improved efficiency, timeliness, or accuracy. What was your approach, and how did you measure success? 3. Explain how you have communicated complex or technical information to diverse audiences, such as county staff, program administrators, or executive leadership. What methods have you found most effective in promoting understanding and engagement? - This position is designated under the Conflict-of-Interest Code. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. - If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. - Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. Who May Apply: - Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. - Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. - Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). We need to decide what goes where. About the role: department info (mission, vision, branch description, guiding principles). Could also include that position supports staff across state, travel up to 50%. Responsibilities: job description and duties bullet list. Requirements: special requirements (SOQ, confidentiality, transcripts, residence proof, employment history) plus Who May Apply eligibility. Pay: salary range and note about new to state hires. Schedule: permanent full-time, hybrid telework, travel up to 50% time. We must not repeat job title. Use
for each section heading. We need to output only HTML fragment, no /, no markdown. Let's craft. We'll need to use
for prose,
- for lists.
We need to ensure we don't include any application instructions like "How To Apply", "Application Instructions", "Required Application Package Documents", "Final Filing Date", etc. Also remove EEO boilerplate at end.
Check for any leftover boilerplate: The final part after "Who May Apply" includes EEO statement; we must remove that.
Also remove lines like "Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov ." etc.
Also remove "For guidance on applying for a state job, visit Three Steps to a State Job". Remove.
Also remove "Follow us on LinkedIn to stay updated on our latest opportunities." Remove.
Also remove "You will find additional information about the job in the Duty Statement ." Might be okay to keep as it's not boilerplate but it's a reference; but it's not substantive detail; maybe we can keep as a sentence in About the role? It's not essential but not prohibited. However it's not a list; we can keep as a
. But we need to be careful not to include any application instructions. That sentence is not an instruction; it's just a reference. Keep. Now let's draft. Section About the role:
The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services