Supervisor I, Production

About the Role

The Production Supervisor (I, II) directs employees in assigned assembly, distribution, manufacturing, or production areas (e.g., assembly, cutting, machining, paint, sewing, welding) to execute the team's responsibilities. This role manages the team as an operational unit, ensuring company goals and targets are met in accordance with all company policies, manufacturing standards, and quality standards for safety, product quality, customer satisfaction, accuracy, productivity, cost reduction, housekeeping, efficiency, training, teamwork, and morale.

Responsibilities

• Function as a first-line supervisor over team leaders and employees.
• Plan and coordinate hiring and placement of employees with the Manager.
• Monitor and track staffing conditions, work hours, overtime, job rotation, and absenteeism.
• Provide direction and motivation to employees, emphasizing safety, quality, efficiency, productivity, cost reduction, and morale.
• Coach and counsel employees on safety, performance, attendance, training, housekeeping/5S, and quality to ensure compliance with company requirements.
• Ensure consistent compliance with all company rules, policies, and practices; take corrective action when warranted.
• Manage and appraise employee job performance and recommend corrective action.
• Develop and maintain positive employee relations centered on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony.
• Lead and maintain the manufacturing and production system of the assigned area, accomplishing department goals and keeping on task with targets.
• Standardize current/new processes and methods, reduce process variation, identify waste, and eliminate it methodically.
• Develop standardized work procedures by designing and documenting the best work sequence for each process.
• Direct the work of team leaders and employees by assigning/re-assigning work stations and analyzing production requirements.
• Ensure all aspects of manufacturing are effective through consistent application of manufacturing and production processes, standards, and systems.
• Assist with materials planning and logistics to ensure on-time delivery of parts, materials, and products.
• Perform essential job functions of team leaders or employees as necessary to maintain efficient operations.
• Monitor and manage the flow of parts, materials, inventory levels, productivity, and quality using lean, just-in-time manufacturing methods ("pull system").
• Ensure quality goals and standards are met; use quality feedback loops and escalation procedures.
• Partner with the Quality department to initiate investigation and containment activities.
• Troubleshoot daily quality, safety, and production issues.
• Perform audits in safety, training, and quality; develop countermeasures when necessary.
• Identify potential and current change points and make adjustments to maintain quality, safety, operational availability, production efficiency (PEFF), and costs.
• Assist with company compliance regarding ISO 14001 and other customer-mandated certifications.
• Evaluate and analyze problems involving machinery and equipment; coordinate repairs and preventive maintenance.
• Lead continuous improvement activities for the assigned area.
• Participate in setting Key Performance Indicator (KPI) targets, including safety, quality, operational availability, PEFF, and scrap.
• Maintain, monitor, and update department and KPI boards and graphs daily; initiate continuous improvement activities.
• Lead the implementation of employees' ideas and management-directed initiatives.
• Maintain a safe working environment; ensure compliance with safety regulations, PPE requirements, and company safety policies.
• Actively participate in accident/injury investigations, including near misses, and resolve deficiencies.
• Lead, perform, or participate in ergonomic exercises, 5S housekeeping, accident investigations, and safety audits.
• Conduct ergonomic assessments of employee workstations and implement countermeasures.
• Maintain knowledge of procedures concerning Hazardous Waste, Spill Response, and Plant Security.
• Monitor the safety and health of employees to ensure their well-being.
• Train and coach employees to maintain productivity and quality standards in ISO 14001, environmental, safety, quality, job performance, setups, troubleshooting, and continuous improvement.
• Orient and oversee all training of employees; assign experienced trainers for new employee training and cross-training.
• Maintain a training matrix for team leaders and employees to ensure effective training and correct sub-standard performance.
• Maintain, plan, and prepare department instruction manuals.
• Develop employees through performance evaluation, training plans, feedback, coaching, and cascade training.
• Collect, record, and analyze information; maintain documentation regarding activities in the assigned area.
• Prepare business reports and spreadsheets of required data.
• Maintain specified records, files, and logs of department/shift activities such as production, production problems, parts shortages, scrap, quality, and maintenance.
• Monitor, process, and maintain employee working time (payroll), attendance, and training records.
• Communicate frequently with internal contacts on various issues; keep employees informed through daily communication meetings.
• Maintain daily communication with upstream and downstream groups/areas and support departments to ensure efficient operations.
• Coordinate communications between shifts for assigned area(s).

Requirements

• High School diploma or GED required.
• Bachelor's Degree in Manufacturing, Industrial, or Operations Management; Industrial Engineering; Manufacturing Engineering; or related field preferred but not required.
• 3-5 years of relevant manufacturing/production experience preferred, with parts production, quality, or production control experience a plus.
• Previous leadership or supervisory experience.

Skills

• Ability to use a personal computer with spreadsheet and word processing software applications, databases, and automated systems.
• ERP system experience preferred.
• Advanced/Intermediate skill level with Microsoft Office Suite: Word, Excel, Project, and PowerPoint.

About the Company

We are the ASSA ABLOY Group, the global leader in access solutions. With nearly 63,000 colleagues in more than 70 countries, we help billions of people experience a more open world. Our people drive innovation that makes physical and virtual spaces safer, more secure, and easier to access. As an employer, we value results over titles or backgrounds, empowering our team to build their careers around their aspirations. We support growth with regular feedback, training, and development opportunities, encouraging colleagues to think broadly about their impact locally, regionally, or internationally. Diversity and inclusion are important to us, and we value different perspectives and experiences.