Supervisor, Human Resources - 2nd/3rd Shift

American Woodmark is one of the nation's largest cabinet manufacturers, partnering with major home centers, builders, and dealers to bring homeowners' and designers' visions to life. We foster a commitment to customer satisfaction, integrity, teamwork, and excellence across our service, distribution, corporate, and manufacturing locations. We are actively promoting diversity and inclusion throughout the business.

About the Role

Assists in coordinating Human Resources, Safety/Compliance, and Training/Development functions to optimize resource use and meet or exceed established plant goals.

Responsibilities

• Acts as the primary HR contact for hourly employees.
• Assists the Human Resource Manager in coordinating all recruiting activities for both salary and hourly positions.
• Provides counseling and resource assistance on policy, benefits, salary administration, training/development, and performance issues.
• Monitors and coordinates local, state, and regulatory compliance activities.
• Maintains accurate and complete employee files and HR-related information for hourly employees, including managing the company’s hourly attendance policy.
• Represents the company in unemployment compensation hearings as needed.
• Conducts investigations into employee complaints, including sexual harassment and discrimination issues.
• Manages employee transfers between departments in conjunction with the job posting procedure.
• Plans and coordinates department activities to support SQDC (Safety, Quality, Delivery, Cost) targets and meet customer expectations.
• Actively participates in assigned teams and projects.
• Ensures departments perform tasks as outlined in job instruction breakdowns, quality specifications, and standard operating practices.
• Assists the Human Resource Manager in developing HR staff.
• Participates in identifying hiring needs, employee selection, and training processes.
• Communicates departmental expectations, motivates team members, and identifies opportunities for improvement.
• Provides team leadership consistent with company vision, mission, and CITE principles.
• Ensures company and location policies are followed and provides guidance and counseling as necessary.
• Maximizes resource utilization to achieve SQDC goals.
• Supports and represents the company as a union-free environment.
• Maintains a safe and productive work environment, including housekeeping.
• Participates in identifying and implementing continuous improvement initiatives.
• Role models CITE and Working in Teams principles.
• Acts as backup to the HR Manager in their absence.
• Performs other tasks as directed by the direct supervisor.

Requirements

• Minimum of 1-2 years of Human Resource management experience; manufacturing experience preferred.
• Successful completion of the Career Orientation and Development Program may be considered in lieu of experience.
• Bilingual in Spanish is a plus.
• Excellent personal computer skills in a network environment; Microsoft products (Outlook, Word, Excel, Access, PowerPoint) experience preferred.
• Track record of successful project management.
• Experience working in a team environment.

Qualifications

• Bachelor’s degree in Human Resources or a related discipline; PHR certification is a plus.
• Management style consistent with CITE Principles.
• Strong planning, organization, and time management skills.
• Demonstrated problem-solving skills.

Skills

• Ability to read, analyze, and interpret business and technical journals, as well as financial reports.
• Effective communication with customers, clients, regulatory agencies, and the public.
• Ability to develop and deliver presentations to production teams, plant-level teams, or public groups.
• Basic mathematical skills for manufacturing and financial performance recording.
• Ability to read and use a tape measure.
• Strong reasoning ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables.

Physical Demands

• Regularly required to stand, walk, talk, and hear.
• Frequently required to use hands to finger, handle, or feel, and reach with hands and arms.
• Occasionally required to lift up to 20 pounds.

Working Environment

• Typical indoor manufacturing environment with moderate to high noise levels; hearing protection may be required on the production floor.
• Safety glasses are required on the production floor.
• Some out-of-town travel is required.
• Occasional weekend work required.

Benefits

• Competitive compensation.
• Health care benefits.
• Paid holidays.
• Paid vacation days.
• Paid sick days.
• 401(k) match.
• Tuition assistance.
• Relocation assistance when available.

Reports to: Human Resources Manager