Supervisor HK ADR Full-Time Overnights $18 -$20/hr

Operational Leadership + Service Excellence

Support seamless daily venue operations and uphold Grand Casino’s service standards.
Supervise front-line team members, ensuring optimal shift coverage and Guest satisfaction.
Enforce performance policies and hospitality procedures aligned with MLCV values.
Communicate and uphold food, beverage, and safety regulations—local, Tribal, State, and Federal.
Maintain open communication with team through daily pre-shift and supervisory meetings.

Team Coaching + Associate Development

Onboard, train, and mentor team members to meet Guest service expectations.
Provide regular performance feedback, coaching, and hands-on support.
Evaluate Associate performance and contribute to hiring, promotion, and discipline recommendations.
Lead with integrity and foster a respectful, collaborative environment.

Quality + Compliance Oversight

Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards.
Supervise food production and portioning in accordance with recipe specs and presentation standards.
Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls.
Adhere to all cash handling procedures and internal controls.

Project Support + Operational Improvement

Provide input on operational improvements and areas needing attention.
Execute special assignments or venue initiatives as needed.
Support smooth transitions between shifts and venues when needed.
Support new menu rollouts, limited-time offers, and Associate training.

Culture + Support

• Weekly pay + competitive salary
• Medical, dental, and vision coverage
• 401(k) with match, tuition reimbursement, and paid parental leave
• PTO that’s used and encouraged
• Recognition for birthdays, anniversaries, and service milestones

Culture + Legacy

• A workplace rooted in tradition and transformation
• A values-driven culture built on Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty
• A strong team culture with mentorship, support, and development

What You’ll Get

• Weekly pay + competitive salary
• Medical, dental, and vision coverage
• 401(k) with match, tuition reimbursement, and paid parental leave
• PTO that’s used and encouraged
• Recognition for birthdays, anniversaries, and service milestones
• Culture + Legacy

What You Bring

• Three (3) years of experience in hospitality, food service, retail, customer service, gaming, or a related service-focused environment; or an equivalent combination of demonstrated leadership experience through employment, community involvement, tribal organizations, military service, volunteer activities, training responsibilities, or other comparable experiences.
• Knowledge of safe food handling, inventory control, and basic labor cost management
• Serv-Safe Certification preferred (must be obtained within 1 year)
• Strong leadership, organization, and interpersonal skills
• Ability to work flexible hours and support multiple venues when needed
• Must be able to secure a license from the Gaming Regulatory Authority (GRA)
• Responsible for following all relevant Detailed Gaming Regulations (DGRs)

Physical Requirements And Work Environment

• Must be able to stand and walk for extended periods during shift
• Frequently required to bend, stoop, reach, lift, and carry up to 25 pounds
• Frequent contact with cleaning agents, kitchen tools, and occasionally wet or slippery surfaces
• Required to wear appropriate uniform and PPE as designated
• Flexible to work a variety of shifts, including nights, weekends, holidays, and special events based on business needs