Supervisor, Health Information Management
The Opportunity
Career Opportunity Offering: Bonus incentives
Paid certifications
Tuition reimbursement
Comprehensive benefits
Career advancement opportunities
About the Role
The Health Information Management (HIM) Supervisor oversees the daily operations of assigned HIM service lines, including data capture, analysis, or transcription. This role ensures the accuracy and completion of electronic patient records, monitors productivity and quality metrics, and serves as the primary HIM representative at the client site.
Key Responsibilities
- Oversee daily HIM department operations, ensuring effective communication and workflow management
- Coach, mentor, and support staff to drive performance and professional growth
- Monitor productivity and quality metrics; report outcomes and implement improvements
- Analyze electronic patient records for accuracy, completion, and compliance
- Serve as the primary HIM representative for the client site
- Collaborate with physicians and coding teams to ensure timely completion of documentation
- Support development and implementation of HIM policies, procedures, and workflow enhancements
- Stay current with regulatory, industry, and market changes and apply updates as needed
- Maintain strict confidentiality of patient health information
Core Competencies
- Courage: Addresses challenges directly and makes informed decisions in difficult situations
- Influencing: Effectively persuades and gains commitment to achieve desired outcomes
- Coaching & Developing Others: Supports employee growth and maximizes team performance
- Emotional Intelligence: Builds trust and adapts behavior to achieve results
- Inclusive Leadership: Fosters a diverse and inclusive work environment
Qualifications
- Required:
- Bachelor’s Degree or equivalent experience
- RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician), or CRCR (Certified Revenue Cycle Representative)
- Experience with EPIC, OneContent, or similar electronic medical records systems
- Training or leadership experience in HIM functions
- Preferred:
- Experience with EPIC, OneContent, or similar electronic medical records systems
- Training or leadership experience in HIM functions
Organizational Values & Expectations
- Customer Obsession: Deliver exceptional experiences for patients, clients, and colleagues
- Innovation: Embrace new ideas and leverage technology to improve outcomes
- Excellence: Demonstrate high performance and deliver best-in-class results aligned with organizational standards
Benefits
- Comprehensive benefits package
- Professional certification relevant to their field
- Tuition reimbursement
- Quarterly and annual incentive programs
Company Information
- Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
- Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
- 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
- Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
- Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
- Energage Top Workplaces USA 2022-2024
- Fortune Media Best Workplaces in Healthcare 2024
- Monster Top Workplace for Remote Work 2024
- Great Place to Work certified 2023-2024
Equal Employment Opportunity
We are an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.