Supervisor Gas Operations

Core Responsibilities

• Lead and supervise daily gas construction and operations activities, including work planning, scheduling, crew coordination, and field execution across assigned service territory.
• Champion a safety-first culture by reinforcing safe work practices, monitoring field conditions, addressing unsafe behaviors, and ensuring work is completed in accordance with MGE safety expectations and procedures.
• Cook up resources, equipment, materials, vehicles, and services needed to complete gas operations work efficiently and effectively.
• Supervise, coach, train, and develop employees through ongoing feedback, performance management, skill development, and regular communication.
• Assign and monitor work to ensure timely completion, quality outcomes, appropriate documentation, and alignment with operational priorities.
• Cook up with contractors, municipalities, property owners, customers, inspectors, and internal departments to support safe and smooth field operations.
• Assign and coordinate compliance-related inspections, repairs, maintenance, and documentation to ensure required DOT-related tasks are completed accurately and within required intervals.
• Support small projects and operational workstreams by coordinating field activities, monitoring progress, resolving issues, and ensuring adherence to scope, schedule, quality, and safety requirements.
• Track budgets, monitor spending, review variances, and support cost-effective decision-making for assigned work, equipment, materials, and services.
• Communicate department priorities, operational expectations, and business goals clearly to employees and partners while reinforcing MGE’s mission, values, and service commitments.

Behavioral Competencies

• Plans and Aligns – Organizes work, schedules, people, equipment, and resources to meet operational commitments and business priorities.
• Holds Self and Others Responsible for Safety, Quality, Compliance, Documentation, and Follow-Through on Commitments.
• Communicates Effectively – Shares clear, timely, and practical information with employees, contractors, municipalities, customers, and internal partners.
• Directs Work – Provides clear direction, assigns responsibilities, removes obstacles, and supports efficient completion of field work.
• Develops Talent – Coaches employees, builds field capability, and supports growth through feedback, training, and development conversations.
• Manages Complexity – Evaluates field conditions, competing priorities, compliance requirements, and stakeholder needs to make practical operational decisions.
• Drives Results – Maintains focus on safe, reliable, efficient, and timely completion of gas operations work.
• Uses Budget, Cost, and Resource Information to Support Sound Operational and Business Decisions.

Skills

• Strong knowledge of natural gas distribution construction, maintenance, field operations, safety practices, and related compliance requirements.
• Ability to lead, coach, schedule, and direct field employees in a technical and operational environment.
• Ability to coordinate work with contractors, municipalities, property owners, customers, inspectors, and internal stakeholders.
• Knowledge of DOT-related inspections, maintenance intervals, documentation expectations, and regulatory compliance processes.
• Ability to manage multiple priorities, resolve field issues, and make sound decisions in changing operational conditions.
• Strong verbal and written communication skills, including the ability to explain operational expectations, safety requirements, and work plans clearly.
• Ability to track budgets, monitor costs, review variances, and support cost-effective use of labor, materials, equipment, and services.
• Proficiency with business, field operations, reporting, scheduling, and documentation systems; ability to adapt to new tools and technologies.

Education and Experience

• Associate degree from an accredited college, university, or vocational institution preferred; equivalent combination of education and relevant experience may be considered.
• Minimum of five years of experience in the natural gas distribution industry or related utility field operations required.
• Minimum of three years of supervisory, leadership, crew coordination, or field leadership experience preferred.
• Experience coordinating contractors, municipalities, customers, field crews, compliance work, or construction-related activities preferred.