Supervisor Fulfillment Center, 2nd Shift

About the role

The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.

Responsibilities

• Motivate and manage hourly associates to achieve performance goals, productivity, accuracy and quality control standards
• Lead your team in ensuring the daily, weekly and monthly planning of your departments
• Make recommendations and improvements to department processes and procedures
• Participate in the hiring, training and coaching of associates
• Use operational reports to evaluate department performance and ensure expectations are met
• Collaborate with the Fulfillment Center Team Manager and the other management of the Fulfillment Center to operate within all guidelines and partner for success
• Ensure safe work practices and embrace and foster our safety culture

Qualifications

• High school diploma or general education degree (GED)
• 1+ year of experience working in a warehouse environment
• Ability to pass a drug screen to the extent legally permissible
• Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand
• Ability to accurately calculate and plan and adjust headcount required to meet department's objectives
• Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes
• Understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components)
• Ability to adopt our safety procedures quickly and ensure safe work practices
• Ability to demonstrate analytical thinking and problem-solving
• Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees
• Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor
• Ability to be comfortable working in a warehouse environment with seasonal temperature variations
• Ability to open and close the building. May be a key holder
• Basic English language skills (both verbal and written)

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs

Schedule

12:00pm–9:00pm, Monday–Friday