Supervisor Food Services

Responsibilities

• Promote and uphold Starbucks’ mission, values, and culture with integrity and professionalism
• Maintain a calm and positive presence during high-volume or unexpected situations
• Proactively assess customer and store needs to ensure a seamless experience
• Support store leadership by communicating shift updates and contributing to a welcoming "Third Place" environment
• Aid in training and coaching baristas, providing real-time feedback and performance input
• Deliver exceptional customer service with a customer-first attitude
• Foster strong team relationships by understanding and supporting individual needs
• Execute all store operations during shifts, including opening/closing tasks, cash handling, and safety procedures
• Ensure consistent quality of beverages and food in accordance with company standards and health guidelines
• Recognize team achievements and help cultivate a motivating and rewarding work atmosphere
• Utilize operational tools to maintain high performance and shift efficiency
• Maintain punctual and reliable attendance, with or without reasonable accommodation
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodation
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients

Requirements

• Ability to direct the work of others
• Ability to learn quickly, effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Qualifications

• Two (2) years food service experience

Skills

• Knowledge/Skills/and Abilities Requirements

Benefits

Offering a full comprehensive benefits package with up to 5 weeks of paid time off accrued annually, tuition assistance, and highly competitive starting wages.

Pay

$19.98 - $28.54 per hour (Hiring Range)

Schedule

Variable

Location

US:NC:Chapel Hill